Shivsen Londhe
Pune
Summary
14+ Years Experienced Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
System Security Administrator
Jaguar Security Services Payroll for UBS
Pune
06.2022 - Current
- Leading and managing corporate security department for India' 05+ Security operations centre with focus in all aspects of security, business continuity, and IT risk
- Managing security operations, overall planning, directing, and organizing of programs of major sites/facilities within geographic region
- Directing, planning, and carrying out most sensitive and complex investigations, investigative support operations, and investigative staff projects
- Developing, reviewing and approved domestic travel security plans for company employees traveling and being assigned to high-risk locations
- Developing and documenting standards for measuring efficiency and effectiveness of business and project security and investigative operations
- Leading and deployment of Security system controls in prospective of employment onboarding and off-boarding
- Analyses operations to evaluate performance of company and its staff in meeting objectives
- Liaised with third parties to respond to security events and understand threat landscape
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Onboarded new temps by entering employee information into systems
Assistant Manager Operations
AforeServe.com LTD Payroll for HCL Technology
Pune
04.2018 - 04.2021
- Led and Managed Global IT support for PAN INDIA, US and Canada locations for Global security System operations and its department with focus in all aspects of security, business continuity, and IT risk
- Directed, planned, and carried out access control, CCTV and fire alarm system project executions and managed review meetings with different system integrators for Service support into operations, and investigative staff projects
- Developed, reviewed and approved international travel security plans for company employees traveling and being assigned to high-risk locations
- Developed and documented standards for measuring efficiency and effectiveness of business and project security and investigative operations
- Led as Assistant Manager into GIT operations for Maharashtra Regional locations and PAN India
- Region in HCL GIT ACT Operations Team to look into ACS/CCTV Project and Service
- Managed inventory cross check and updates, ACS, CCTV, Server, Desktop (BMS Machine) ownership and compliance part, PR raising and tracking, share point update (ACT Operations)
- Performing Review & revise of trackers, Additional requirement (RGF)
- Taking care of Infrastructure
- Change Management, planning operational Downtime
- Tracking Replacement of faulty equipment's, Performed PPM activities with different system integrators
- Implementation of different monitoring Server SolarWinds alerts, Device communication alerts
- AMC & Warranty Tracker, PR Tracker, P1 & P2 calls and Remedy review
- Execution of ACS/CCTV project for new sites and migrations for old sites basis requirements shared
- Onboarding/offboarding of ACS/CCTV projects
- Infrastructure Change Management
- SSD Support In- charge etc
Project Engineer
Novius Technology Services(I) Pvt.Ltd
Pune
11.2016 - 05.2017
- Established service and project support for 80+ industrial clients from different MIDC locations
- Involved in project management, project implementation and maintenance of security system for access control, CCTV and fire alarm etc
- Worked on different companies' fire panel s such as Ravel, Honeywell notifier, Morley IAS, Simplex
- Sound Knowledge on firmware upgrading & installation updates for Security Systems
- Sound Knowledge of Preparing Site survey, Proposal Layout as per new project requirement with BOQ, BOM, closing PO
- Creating Work order, Material Management, Manpower Management
- Schedule and Plan
- Project Tracking, Delivery, preparing check list, Material IN/Out etc
- Preparing check list, Material IN/Out
- Installation commissioning & Testing, Handover of different Security System projects such as Fire Alarm System, CCTV Survey alliance, Access control, Electrical projects
- Handling HOTO documents for projects presales and post-sale support documents W/O, Checklist, installation report etc
- Liaised with company executives and project managers to acquire resources to move projects forward
- Monitored installation of materials and equipment for compliance with drawings and specifications
- Maintained records for each project and engineering discipline
- Communicated with industrial equipment installers to deliver technical support throughout project execution
- Trained junior engineers in workstation design and material handling
Service Engineer
Omkar Engineering Works
Pune
04.2016 - 11.2016
- Performed 80+ Pune MIDC industrial client's service AMC for Fire detection & CCTV system
- Adapted knowledge and hands on experience on different company's fire panels of Ravel, Honeywell notifier, Morley
- Handled Service AMC calls for different customers & provided appropriate resolutions with RCA, PA, CA to avoid repeated incidents
- Performed Installation & commissioning of different addressable, conventional fire detection system devices like smoke, heat, beam detectors, MCPs, control module, Memory module with FRLS cabling & proper connection
- Troubleshooting & fault finding of fire detection system, CCTV system and diagnose the problem
- Coordinated with different industry clients, vendor and sub-contractors for their service calls and support
- Analyzed, troubleshot and diagnosed issues and provided prompt solutions
- Installed, configured and tested equipment on specialized platforms
- Engaged in first-level support for customers requiring routine support and troubleshooting
- Developed, designed, deployed integrated CCTV systems and networks
- Reviewed technical documentation to complete equipment maintenance and repair
- Completed partial full dismantling of equipment to quickly repair replace defective components and restore functionality
- Worked with customers to understand needs and provide excellent service
BMS Executive
AMPs Electrical and Facility Management Payroll for HSBC Software Technology
Pune
06.2015 - 03.2016
- Performed C-cure 9000 access control software operational task for to streamline access control operations
- Performed standalone software tasks to facilitate Proximity, Smart card-based access control system for 25000 employees and support staff
- Access cards activation & deactivation for users as per assigned ACS policies & reporting of logs to Process for Daily, Weekly, Monthly reviews and reconciliations
- Sound Experience of CCTV monitoring, CCTV backup checking, on March network, Milestone, Video edge applications for reporting of CCTV
- Facilitate visitor management system for guest pass and vendor support staff for premises entry by issuing gate passes
- Handling CCTV retentions of confidential backup s for routine check on daily, weekly & monthly basis Access control and CCTV operator
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
- Worked flexible hours across night, weekend and holiday shifts
- Proved successful working within tight deadlines and fast-paced atmosphere
Access Control Operator
G4s Security India PVT. LTD Payroll for Wipro Technology
Pune
01.2008 - 02.2015
- Performed Access activation & deactivation for 25000 users' profiles as per organizational policies
- Sound Knowledge on managing risk and compliance internal and external audits ISO270000, BOS, DNV, ISMS
- Maintaining MSSQL Server backup as per Process and client requirement
- Provided solution on 'Service Connect Portal' user requests
- Configured restricted ODC access-controlled door groups
- Handled confidential backup activity on daily, weekly & monthly basis
- Hands on Expertise on Wipro technologies different application portal of proximity and smart card access control system
- CCTV system, attendance hrweb system, turnstiles system, New Employee information Security Finder, myWipro new helpline portal, service connect portal etc
- Access controlled ODC creation with GCC code, Approval Authority configuration, access control door addition/deletion, Alarm event configuration etc
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Education
Bachelors of - Computer Application
Yashwantrao Chavan Maharashtra Open University - MICROCOMM INFOTECH
Kothrud06.2022
Diploma - Information Technology
Maharashtra State Board of Technical Education (MSBTE)
01.2007
SSC -
Janata Vidhyalaya
Tembhurni, Pune01.2001
Skills
- Supply installation Testing and commissioning Access Control Systems
- Lenel OnGuard
- CCURE 9000
- Si-pass
- Multimax G4s ACS system
- Supply installation Testing and commissioning Video Management systems
- Milestone -XprotectSmart Client 2021 R2
- Milestone-XprotectManagement Client2021 R2
- March Network VMS client and Server
- Hikvision VMS Ivms4500
- Fire Alarm System Simplex, Fire lite LS 9000, Morley IAS ,EST3 etc
- Project and Service Management
- In customer Requirement Meetings
- Infrastructure Project and Service Management
- Security operations centre implementation
- Project onboarding/Offboarding
- Patch management
- Equipment management
- Hardware troubleshooting
- Server Management
- Software Installation
- Programming
- Device configuration
- Hardware and software installation
- Service and Operations Support
- Incident management systems,BMC Remedy
- Planning and Coordination
- Global IT Operations
- Service Exchange Support
- Infrastructure Change Management
- Consultant meetings
- Technical Training
- Operational SOP
- Comprehensive and Non-Comprehensive AMC Service management
Certification
- Cloud Computing and DevOps from Intellipaat Software Solution Pvt. LTD.
- CMS Computer Hardware A
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Timeline
System Security Administrator
Jaguar Security Services Payroll for UBS
06.2022 - Current
Assistant Manager Operations
AforeServe.com LTD Payroll for HCL Technology
04.2018 - 04.2021
Project Engineer
Novius Technology Services(I) Pvt.Ltd
11.2016 - 05.2017
Service Engineer
Omkar Engineering Works
04.2016 - 11.2016
BMS Executive
AMPs Electrical and Facility Management Payroll for HSBC Software Technology
06.2015 - 03.2016
Access Control Operator
G4s Security India PVT. LTD Payroll for Wipro Technology
01.2008 - 02.2015
Bachelors of - Computer Application
Yashwantrao Chavan Maharashtra Open University - MICROCOMM INFOTECH
Diploma - Information Technology
Maharashtra State Board of Technical Education (MSBTE)
SSC -
Janata Vidhyalaya
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