Shoaib Khan

Efficiently, my role is to source for potential companies that need skilled engineers and architects to assist them with their current or upcoming projects. My KPI's efficiently include finding potential leads via LinkedIn sales navigator, Bloomberg, ZoomInfo, sales intel & company website to identify their needs and see if we can cater to them. Post-sourcing the potential companies I would reach out to the decision makers for the firm via phone or email to give them a brief understanding of our business model and further set up an appointment by creating a bridge between the client and our client management team to bring closure. Collaborated with outside sales representatives, marketing, and other departments to generate leads and close sales. Developed strategic relationships with existing customers by learning preferences and managing regular communications.

My key role was to work on the leads generated by the lead generation team by connecting via phone, email, or video conference to give them a brief understanding of the educational programs they inquired about on our website or through different marketing channels. My KPI's include connecting with the leads via phone, email, and video conference to build a strong rapport to establish myself and the firm and further to that understand their needs and requirements and help them with the right information as well as create the need and generate interest in our programs. Evaluated clients' needs and created a plan of action to provide solutions. Generated new business through effective prospecting, telemarketing, territory planning, and relationship building.

As a program advisor, my job was to connect and respond to the queries of individuals who have inquired about the educational programs we offer in collaboration with universities like MIT Sloan, Wharton Institute, Kellogg Executive, Rotman Institute, and Columbia Business School. My KPI includes working on the queries raised by individual related to the program of their choice and explaining to them the benefits and future opportunities they could benefit from post-completion of the programs as we use to assist them with ample career opportunities with our partnered firms.

As a real estate manager, my job was to source clients who were looking to invest/buy properties for themselves and assist them in finding the right property that suits their requirements and also provided clients with beneficial guidance throughout the buying, selling, or renting process.
I sometimes worked with real estate agents to source the right fit for our clients if we didn't have suitable projects with us.
My role with the firm involved on-site visits, rapport building, negotiations, and closures, which were the major KPIs. Communicated with the landlord regarding building and tenant issues. Maintained current contract files as prescribed by company contract policies and procedures. Coordinated appointments to show marketed properties. Generated leads for sales and rental properties through cold calls and referrals.

Managing teams and helping individuals achieve their monthly goals.
Working on building strategies with the Operations manager to maintain a steady workflow.
Creating Productivity, FTE, Attendance, and shrinkage reports on a weekly and monthly basis.
Motivating the team members and giving individual feedback every fortnight.
Maintaining quarterly performance reports for each individual to track their productivity.
Working over leads allocated by the Team Leader.
Answering the queries raised by clients over emails or calls.
Working towards achieving monthly goals by maintaining the key KPIs such as maintaining AHT, and Talk Time as well as working on sales closures. Pointed out process bottlenecks and inconsistencies to upper management, facilitating continuous process improvement to eliminate standard procedures hindering successful sales tactics. Collaborated with the sales team to qualify potential leads through discussion of product and service needs, laying the groundwork for the selection of powerful combinations of product and service offerings.