Aggressively pursues new sales leads resulting in high sales close rate. Understands importance of working with customers and other executives, as well as keeping staff informed and motivated.
Overview
9
9
years of professional experience
Work History
Junior Civil Engineer
BALASAI Properties LLP
03.2021 - Current
Expedited problem resolution by promptly addressing any discrepancies found during design reviews or site inspections.
Reduced project costs through value engineering analyses and recommending cost-effective solutions.
Provided valuable input during client meetings to help clarify design objectives while maintaining a professional relationship with clients throughout projects' duration.
Ensured safety standards were met by diligently monitoring site activities, reducing the risk of accidents during construction.
Sales Marketing Executive
Geometric Steels Rollforming PVT LTD
05.2018 - 03.2020
Developed strong client relationships for increased customer loyalty and repeat business.
Analyzed competitors'' offerings to identify areas for differentiation, informing product positioning strategy improvements.
Conducted market research to identify customer needs and preferences.
Streamlined sales processes to improve efficiency, resulting in higher close rates.
Increased brand awareness with targeted social media advertising and content creation.
Customer Service Engineer
B.Odhavji&company
08.2015 - 02.2018
Enhanced customer satisfaction by promptly addressing and resolving technical issues.
Answered customer telephone calls promptly to avoid on-hold wait times.
Recommended products to customers, thoroughly explaining details.
Provided primary customer support to internal and external customers.
Communicated with vendors regarding backorder availability, future inventory, and special orders.