Summary
Overview
Work History
Education
Skills
Languages
Industry Expertise
Languages
Certification
Accomplishments
Timeline
Generic
SHOEB KHAN

SHOEB KHAN

Kondhwa Budruk, Pune

Summary

Dynamic travel professional with 14 years of extensive experience in the Travel and Hotel industry, excelling in both international and domestic travel management. Proven expertise in operational excellence, negotiation, and client engagement fosters exceptional relationships with corporate clients and VIP travelers. Proficient in a variety of online booking tools and GDS systems, ensuring seamless travel coordination and strategic planning. Eager to leverage skills in a Corporate Travel Manager role, driving success and efficiency within a forward-thinking organization.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Manager

VFS Global India
Pune
06.2023 - 08.2024
  • Coordinate effectively with travel partners (Riya Travels, Dayal Travels, Global Travels) to enhance service delivery.
  • Arrange travel insurance using internal resources to ensure traveler protection.
  • Manage team dynamics by efficiently distributing workload and fostering collaboration.
  • Implement strategic travel solutions that optimize cost and enhance client satisfaction.
  • Analyze travel trends to inform decision-making and improve service offerings.
  • Manage the International & Domestic Air tickets, Hotel bookings, Visas & car bookings.
  • Coordination & Negotiation with Airline & hotels & other third-party Suppliers.
  • Coordination with visa vendors to get visa done on & before time.
  • Ensuring for minimal dissatisfaction & 100% satisfaction from corporate & travelers.
  • Taking care of training to new hires for travel process & tools.
  • Building good & healthy rapport with clients & VIP travelers. Fulfill the VIP traveler's expectations.
  • Keeping consistency with the policies & procedures & provides best practices within the team.
  • Knowledge and experience with T&E reporting and processing workflows.
  • Experience on various online booking tools & software tools. (PAT, OBT, Neo, Salesforce Lightning, RNT, Compas, Workday, Live Engage, Gethere.com).

Sr. Travel Consultant

American Express Global Business Travel
Pune
05.2015 - 06.2023
  • Manage the International & Domestic Air tickets, Hotel bookings, Visas & car bookings.
  • Coordination & Negotiation with Airline & hotels & other third-party Suppliers.
  • Responsible for team travel. a series of processes from planning to travel to completion.
  • Ensuring proper & correct invoicing for travelers.
  • Coordination with visa vendors to get visa done on & before time.
  • Ensuring for minimal dissatisfaction & 100% satisfaction from corporate & travelers.
  • Taking care of training to new hires for travel process & tools.
  • Building good & healthy rapport with clients & VIP travelers. Fulfill the VIP traveler's expectations.
  • Keeping consistency with the policies & procedures & provides best practices within the team.
  • Knowledge and experience with T&E reporting and processing workflows.
  • Experience on various online booking tools & software tools. (PAT, OBT, Neo, Salesforce Lightning, RNT, Compas, Workday, Live Engage, Gethere.com).
  • Managed multiple clients - Thermo Fisher Scientific, ADP, Syngenta, & currently managing BNY Mellon.

Sr. Executive Operations

Kuoni Business Travel
Pune
10.2014 - 05.2015
  • Managed the International & Domestic Air tickets , Hotel bookings, Visas & car bookings.
  • Coordination & Negotiation with Airline & hotels & other third-party Suppliers.
  • Coordination with visa vendors to get visa done on & before time. Ensured proper & correct invoicing for travelers.
  • Building good & healthy rapport with clients & VIP travelers.
  • Knowledge and experience with T&E reporting and processing workflows Managed various online booking tools & software tools. Managed clients - Sandvik, Thermax.

Sr. Travel Counselor

CWT - Carlson Wagonlit Travel
Pune
10.2010 - 09.2014
  • Managed the International & Domestic Air tickets, Hotel bookings, Visas & car bookings.
  • Coordination & Negotiation with Airline & hotels & other third-party Suppliers.
  • Coordination with visa vendors to get visa done on & before time.
  • Fulfilled the VIP traveler's expectations. Keeping consistency with the policies & procedures & provides best practices within the team.
  • Awarded for customer satisfaction & best travel experience.
  • Knowledge and experience with T&E reporting and processing workflows.
  • Managed global clients - Citi Bank group, Nokia, Siemens, Emmerson.

Education

PGDHTM & IATA -

IHTM & Air FareDesk
Pune, MH, India
01.2010

Skills

  • Operational Excellence
  • GDS
  • OBT
  • Salesforce
  • Coordination
  • Negotiation Skill
  • Geographical Knowledge
  • Good Rapport with Suppliers
  • CSAT
  • Airline fares Skill
  • Good Team player
  • Working Strategically

Languages

Hindi, Marathi, Urdu, English

Industry Expertise

  • Curiosity
  • Observation
  • Networking
  • Planning

Languages

Hindi
First Language
English
Proficient (C2)
C2
Marathi
Advanced (C1)
C1
Urdu
Advanced (C1)
C1

Certification

  • Creative skills
  • Delivering results
  • Life-long learner

Accomplishments

  • Curiosity
  • Observation
  • Networking
  • Planning

Timeline

Assistant Manager

VFS Global India
06.2023 - 08.2024

Sr. Travel Consultant

American Express Global Business Travel
05.2015 - 06.2023

Sr. Executive Operations

Kuoni Business Travel
10.2014 - 05.2015

Sr. Travel Counselor

CWT - Carlson Wagonlit Travel
10.2010 - 09.2014

PGDHTM & IATA -

IHTM & Air FareDesk

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SHOEB KHAN