

Dedicated and empathetic Academic Counsellor with 2 years of experience at upGrad. Skilled in student guidance, career counselling, lead conversion, and relationship management. Strong communication skills with ability to understand student needs and provide suitable course solutions.
Stronger client relationships resulted from clear communication and timely follow-ups.
Counselling & Relationship Management
Academic & Career Counselling
Student Need Analysis
Relationship Building
Follow-up & Lead Nurturing
Objection Handling
Customer Retention
Sales Skills
Inside Sales
Target Achievement
Lead Conversion
Revenue Generation
Upselling & Cross-selling
Negotiation Skills
Marketing Skills
B2C Sales Handling
B2B Client Coordination
Lead Generation
Digital Lead Management
CRM Handling
Market Research
Communication & Soft Skills
Strong Verbal Communication
Convincing & Persuasion Skill