Shraddha Nabar

Client Enablement & Stakeholder Engagement:

• Owned end-to-end client enablement and learning programmes by engaging Fortune 500 clients including advertisers, brands, publishers, and business entities across associate through senior leadership levels
• Designed and launched certification pathways, creating self-learning journeys and interactive product experiences that enabled rapid proficiency across global client base
• Delivered strategic learning initiatives translating complex analytics capabilities into accessible training modules, driving platform adoption and client success
• Partnered with product organization to align training roadmap with platform evolution, incorporating client feedback into learning strategy and programme development

Key Skills: Learning & Development Programme Management, Client Enablement, Certification Design, Stakeholder Engagement, Professional Training Delivery

Talent Solutions & Workforce Capability Development:

• Led talent marketplace implementation across APAC HR teams through comprehensive stakeholder
• Built and launched internal talent marketplace enabling cross-functional project staffing and career mobility, increasing internal mobility applications by 35% and improving talent redeployment efficiency by 40%
• Partnered with Talent Acquisition and Learning & Development teams to co-create performance dashboards, competency frameworks, and skill development programmes addressing organizational capability gaps

Account & Stakeholder Management:

• Managed strategic client relationships with global stakeholders, conducting monthly & quarterly business reviews and providing consultative engagement on HR transformation initiatives
• Collaborated cross-functionally with technology, business, and enabling area teams to ensure alignment of strategic priorities

Key Skills: Talent Development Programmes, HR Stakeholder Management, Strategic Planning, Performance Reporting, Cross-Functional Collaboration

Financial Services & Partner Engagement:

• Managed strategic marketing initiatives for financial products across wealth management, retirement planning, and child investment portfolios within India's leading life insurance company
• Developed partner marketing strategies collaborating with bancassurance partners, regional teams across India and distribution channels to drive product adoption and market penetration
• Leveraged customer insights and segmentation to launch targeted cross-sell campaigns, increasing add-on product sales by 18% and improving campaign conversion rates by 22%
• Built stakeholder alignment across compliance, product, and retention teams to ensure marketing initiatives met regulatory requirements and business objectives

Key Skills: Financial Services Marketing, Partner Channel Management, Stakeholder Engagement, Customer Segmentation, Campaign Management

Account Management & Client Solutions:

• Managed portfolio of enterprise B2B accounts, driving product adoption, customer engagement, and revenue retention for MarTech SaaS platform serving retail and e-commerce clients
• Increased customer lifetime value by 12% through strategic account planning, proactive engagement, and consultative approach to client relationship management
• Reduced client onboarding time by 30% through systematic optimization of implementation processes and creation of enablement materials
• Designed CRM, conducting training sessions and building usage dashboards for performance tracking and client success measurement

Key Skills: B2B Account Management, Customer Success, Client Relationship Building, Stakeholder Management, Performance Metrics

Business Development & Client Partnerships:

• Developed and managed strategic B2B client relationships for e-commerce and digital retail accounts, serving as primary point of contact for business stakeholders and decision-makers
• Led account growth and expansion, identifying new business opportunities and developing strategic plans for client relationship deepening
• Coordinated cross-functional delivery including creative, technology, and account services teams to ensure client satisfaction and business results

Key Skills: Business Development, Strategic Account Management, Client Development, Stakeholder Management

Account Leadership:

• Coordinated integrated campaign strategy and stakeholder engagement as primary client contact for BFSI and FMCG accounts.
• Led cross-functional account teams ensuring seamless project execution, client satisfaction, and business objective achievement
• Cultivated stakeholder relationships across client organizations, agency creative teams, and external partners.

Key Skills: BFSI Client Management, Institutional Stakeholder Engagement, Account Leadership

Business Development & Partnership Management:

• Identified and pursued new business opportunities across healthcare, FMCG, real estate, and sports sectors in Middle East markets
• Managed strategic client relationships and partnership development, consistently growing account value through consultative engagement and solutions-oriented approach
• Engaged senior business leaders and decision-makers to understand business priorities and develop customized partnership solutions

Key Skills: Business Development, New Client Acquisition, Partnership Management, Relationship Building

Institutional Account Management (7+ Years):

• Managed strategic B2B relationships with government and large enterprise clients across multiple industries including BFSI, healthcare, FMCG, and public sector
• Supported integrated communication campaigns including employee value proposition development and internal communications for leading global healthcare client
• Coordinated complex stakeholder relationships across client organizations, creative teams, and external vendors to ensure seamless project execution and client satisfaction
• Built long-term client partnerships through consultative engagement, strategic planning, and consistent delivery of business results

Key Skills: Long-Term Account Management, Business Development, Stakeholder Coordination, Client Partnership