Summary
Overview
Work History
Education
Skills
Websites
Software
Languages
Certification
Sketching, Music, Food & Books
Timeline
Generic
Shraddha Shah

Shraddha Shah

Digital Marketing Specialist
Mumbai

Summary

Experienced in executing social media strategies across various platforms, knowledgeable Social Media Specialist excelling in time management and collaboration. Adapts effortlessly to new information and branding changes, consistently surpassing targets for engagement, acquisition, and retention. Proven track record as a Social Media Manager, bringing extensive expertise in driving successful campaigns and delivering results.

Overview

9
9
years of professional experience
2
2
Certifications

Work History

Brand Manager - Marketing

TATA MOTORS FINANCE
Mumbai
08.2022 - Current
  • Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
  • Enhanced brand recognition by developing and executing targeted marketing campaigns.
  • Analyzed competitor offerings to identify opportunities for differentiation and capitalize on unique selling points.
  • Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
  • Cultivated relationships with key stakeholders, vendors and industry influencers to create positive brand experiences.
  • Managed budgets, ensuring efficient allocation of resources for maximum return on investment in marketing initiatives.
  • Conducted research and analysis to determine brand positioning and messaging.
  • Analyzed customer feedback and market trends to make informed decisions about product and brand messaging.
  • Managed and oversaw creative projects to drive quality, accuracy and deadline management.
  • Presented regular updates to senior leadership, demonstrating progress towards key objectives and securing ongoing support for marketing initiatives.
  • Increased customer loyalty through effective management of consumer feedback and timely resolution of concerns.
  • Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
  • Researched and identified new opportunities for product and brand development.
  • Created and managed budgets to maximize brand reach and engagement.
  • Optimized social media presence to engage customers, resulting in higher online visibility and interaction rates.
  • Aligned internal teams with brand guidelines, ensuring consistent representation of the company across all departments and touchpoints.
  • Streamlined brand messaging by creating and maintaining a consistent visual identity across all platforms.
  • Coordinated with design and media teams to develop high-quality creative assets.
  • Launched successful digital marketing campaigns that achieved goals for increased follower base.
  • Created and managed social media campaigns to increase brand engagement.
  • Devised content strategy to effectively engage target audiences.
  • Improved website visibility through content development and implementation of SEO strategies.
  • Handled ORM and WhatsApp Marketing for the brand ensuring better brand connect.

Sr. Social Media Strategist

LOGICSERVE DIGITAL
Mumbai
05.2019 - 11.2021
  • Trained team members on best practices and platform-specific nuances, elevating overall competency in managing social media accounts.
  • Analyzed performance metrics, refining strategy based on data-driven insights.
  • Maintained an up-to-date content calendar that ensured timely deployment of posts aligned with marketing objectives.
  • Increased audience engagement with innovative content and consistent posting schedules.
  • Managed multiple platforms simultaneously, ensuring cohesive messaging and branding across channels.
  • Coordinated live events coverage on social media platforms to boost engagement and amplify key moments during conferences or product launches.
  • Stayed current on emerging trends within the realm of social media as well as industry developments by attending webinars, conferences, and networking events, applying newfound knowledge to enhance ongoing strategies.
  • Enhanced brand visibility by creating and executing comprehensive social media strategies.
  • Implemented social listening tools to monitor brand sentiment, addressing customer feedback promptly and professionally.
  • Produced visually appealing graphics optimized for each platform''s dimensions and specifications.
  • Ensured compliance with industry regulations, maintaining a positive online reputation for the organization.
  • Collaborated with cross-functional teams to align social media initiatives with marketing objectives.
  • Leveraged user-generated content when appropriate as part of an ongoing effort to diversify sources of engaging material.
  • Conducted competitor analysis to identify areas of opportunity within the market landscape.
  • Cultivated relationships with followers through authentic interactions, fostering a sense of community around the brand.
  • Created customized marketing materials to increase product awareness.
  • Researched and analyzed industry trends to inform search marketing strategies.
  • Helped clients develop website portals and social media pages to promote businesses.

Brands Handled:

TATA Motors Finance, Videocon d2h, SpiceXpress, English Oven Breads, Century Finance, Mankind - Unwanted 21 days, Rohit Bal Corporate Gifting

Senior Social Media Manager

YELLAWE DIGITAL
Mumbai
05.2019 - 11.2021
  • Managing digital strategy and communication for brands, emphasizing content creation, campaign execution, and brand development across various sectors.
  • Developing pitches for diverse clients.
  • Engaging in content writing, email marketing, account planning, and brand execution.
  • Collaborating closely with video production, community management, listening, analytics, and technical teams.
  • Boosted engagement rates with creation of compelling and visually appealing content.
  • Successfully built loyal following by consistently sharing valuable content that resonated with target audience.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Increased brand awareness by developing and implementing effective social media strategies.
  • Streamlined content creation process, allowing for more frequent and impactful posts.
  • Brands Managed: Bombay Times Fashion Week, and Pune Times Fashion Week, 2018.
  • Talents managed: Shankar Mahadevan, Shalmali Kholgade, Terence Lewis, and Alankrita Sahai.

Experiential Marketer

MEZI COMMERCE PVT. LTD
Mumbai
09.2018 - 05.2019
  • Showcase a sophisticated aesthetic and keen eye for detail, ensuring every customer interaction reflects brand's style and values.
  • Deliver an outstanding buying experience that captivates and emotionally engages consumers at every touch point.
  • Foster meaningful connections with customers, prioritizing their needs and expectations to create lasting impressions and loyalty.
  • Oversee streamlined service processes to guarantee responsiveness and excellence, ensuring customer satisfaction at all times.

Management Trainee

100MB & SRT SPORTS PVT. LTD.
Mumbai
10.2015 - 12.2017
  • Exhibit great taste, strong sense of style, and eye for detail.
  • Ensure amazing buying experience.
  • Delight and emotionally connect with consumers.
  • Overlooking efficient service that meets expectations and needs of our users at all given points of time and inflicting customer delight has been prime KRA.

Education

Post Graduation in Mass Media -

Mumbai Educational Trust
India
08.2016 - 1 2017

Bachelor in Mass Media - Bachelor of Mass Media - Advertising

S.K Somaiya College of Arts, Science And Commerce
India
06.2013 - 1 2015

Skills

Digital Marketing

Social Media & Brand Strategy

Digital Publishing & Content scheduling

Visual storytelling

Competitor Analysis

Campaign Planning & Social Listening

Audience Engagement

Event Promotion

Influencer Marketing & User Generated Content

Facebook, Instagram, LinkedIn

Teamwork and Collaboration

Brand Awareness

Analytics and Reporting

Content Strategy & Goal Planning

Brand Promotion & ORM

Content and digital asset management

Software

MS Office

Canva Design

Microsoft 360 CRM

Social Analytics like Sprout Social & FanPage Karma

WhatsApp & SMS Broadcast Tool

Languages

Hindi
Intermediate (B1)
English
Bilingual or Proficient (C2)
Gujarati
Intermediate (B1)

Certification

Advanced Social Media Strategy Training and Certification

Sketching, Music, Food & Books

A vegetarian foodie who loves trendy, upbeat music and an occasional sketcher. A procrastinate reader. 

Timeline

Brand Manager - Marketing

TATA MOTORS FINANCE
08.2022 - Current

Advanced Social Media Strategy Training and Certification

05-2020

Google Analytics for Beginners

04-2020

Sr. Social Media Strategist

LOGICSERVE DIGITAL
05.2019 - 11.2021

Senior Social Media Manager

YELLAWE DIGITAL
05.2019 - 11.2021

Experiential Marketer

MEZI COMMERCE PVT. LTD
09.2018 - 05.2019

Post Graduation in Mass Media -

Mumbai Educational Trust
08.2016 - 1 2017

Management Trainee

100MB & SRT SPORTS PVT. LTD.
10.2015 - 12.2017

Bachelor in Mass Media - Bachelor of Mass Media - Advertising

S.K Somaiya College of Arts, Science And Commerce
06.2013 - 1 2015
Shraddha ShahDigital Marketing Specialist