Dynamic Pharmacy Customer Service Representative with a proven track record at Shree Jagdamba Medical, excelling in minimizing medication errors and enhancing customer satisfaction. Skilled in pharmacy law and adept at answering customer inquiries, I thrive in high-pressure environments while ensuring cash handling accuracy and secure medication storage.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Pharmacy Customer Service Representative
Shree Jagdamba Medical
Ahemadnagar
07.2023 - 04.2025
Minimized medication errors through thorough review processes prior to dispensing prescriptions.
Expedited prescription refills with timely coordination between patients, prescribers, and insurance companies.
Maintained a clean and organized pharmacy environment, ensuring optimal workflow and customer experience.
Assisted customers in navigating insurance claims, resulting in fewer denials and improved coverage understanding.
Delivered exceptional service during high-volume periods, maintaining composure under pressure while managing multiple tasks simultaneously.