Dynamic Pharmacy Customer Service Representative with a proven track record at Shree Jagdamba Medical, excelling in minimizing medication errors and enhancing customer satisfaction. Skilled in pharmacy law and adept at answering customer inquiries, I thrive in high-pressure environments while ensuring cash handling accuracy and secure medication storage.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Pharmacy Customer Service Representative
Shree Jagdamba Medical
Ahemadnagar
07.2023 - 04.2025
Minimized medication errors through thorough review processes prior to dispensing prescriptions.
Expedited prescription refills with timely coordination between patients, prescribers, and insurance companies.
Maintained a clean and organized pharmacy environment, ensuring optimal workflow and customer experience.
Assisted customers in navigating insurance claims, resulting in fewer denials and improved coverage understanding.
Delivered exceptional service during high-volume periods, maintaining composure under pressure while managing multiple tasks simultaneously.
Pharmacist at Bhaikaka University Hospital, Shree Krishna Hospital and Medical Research CentrePharmacist at Bhaikaka University Hospital, Shree Krishna Hospital and Medical Research Centre