Shravani Shah
Food & Beverage Associate
Mumbai
Summary
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately. I wish to explore and work on different dynamics of the service industry.
Overview
1
1
years of professional experience
3
3
Language
Work History
Food & Beverage Associate
St Regis, Mumbai
10.2024 - Current
- Efficiently handled customer complaints by swiftly addressing issues and offering appropriate resolutions to maintain loyalty among patrons.
- Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
Industrial Training
St Regis, Mumbai
12.2022 - 04.2023
- Successfully completed 4 months Industrial Training from St Regis, Mumbai.
- Contributed my best in all four departments.
Education
B.Sc - Hospitality and Hotel Administration
IHM Ahmedabad
Gandhinagar, Gujarat05-2024
12th - Arts
Somaiya
Mumbai05.2021
10th -
Fatima High School
Mumbai05.2019
Skills
> Positive approach towards synergy
References
Mr. Satish Gaikwad,
Assistant Restaurant Manager,
Contact no : 7387450667
Interests
Face interactions, Knowledge gathering, Dancing
Accomplishments
- Attended the Defence Expo ODC.
- Represented junior college in sports.
Disclaimer
I declare that all the above information is true to the best of my knowledge.
COMPUTER PROFICIENCY
- Software – Word 2010
- Excel 2010
- PowerPoint 2010
Timeline
Food & Beverage Associate
St Regis, Mumbai
10.2024 - Current
Industrial Training
St Regis, Mumbai
12.2022 - 04.2023
B.Sc - Hospitality and Hotel Administration
IHM Ahmedabad
12th - Arts
Somaiya
10th -
Fatima High School
Similar Profiles
Manish GurungManish Gurung
Assistant Manager Reservations at St Regis MumbaiAssistant Manager Reservations at St Regis Mumbai
Yash Vikram KajrekarYash Vikram Kajrekar
Food and Beverage Team leader at ST. REGIS MumbaiFood and Beverage Team leader at ST. REGIS Mumbai
Allen RegoAllen Rego
Food and Beverage Associate at The St. Regis MumbaiFood and Beverage Associate at The St. Regis Mumbai
Hardik ShahHardik Shah
Representative - South Asia at EHL Hospitality Business SchoolRepresentative - South Asia at EHL Hospitality Business School
Shivam BhatShivam Bhat
Senior Consultant at EYSenior Consultant at EY