Shravani Shah
Food & Beverage Associate
Mumbai
Summary
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately. I wish to explore and work on different dynamics of the service industry.
Overview
1
1
years of professional experience
3
3
Language
Work History
Food & Beverage Associate
St Regis, Mumbai
10.2024 - 10.2025
- Efficiently handled customer complaints by swiftly addressing issues and offering appropriate resolutions to maintain loyalty among patrons.
- Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
- Honored with the “Host of the Month” award for exemplary professionalism and guest satisfaction.
Industrial Training
St Regis, Mumbai
12.2022 - 04.2023
- Successfully completed 4 months Industrial Training from St Regis, Mumbai.
- Contributed my best in all four departments.
Education
B.Sc - Hospitality and Hotel Administration
IHM Ahmedabad
Gandhinagar, Gujarat05-2024
12th - Arts
Somaiya
Mumbai05.2021
10th -
Fatima High School
Mumbai05.2019
Skills
> Positive approach towards synergy
> Time management with diligence
> POS system operation
> Cross-functional teamwork
> Flexible scheduling
> Upselling strategies
References
Mr. Satish Gaikwad,
Assistant Restaurant Manager,
Contact no : 7387450667
Interests
Face interactions, Knowledge gathering, Dancing
Accomplishments
- Attended the Defence Expo ODC.
- Represented junior college in sports.
Disclaimer
I declare that all the above information is true to the best of my knowledge.
COMPUTER PROFICIENCY
- Software – Word 2010
- Excel 2010
- PowerPoint 2010
DETAILED DOCUMENTS
PASSPORT DETAILS:
Passport No: V4738747
Date Of Issue: 24/11/2021
Date Of Expiry: 23/11/2031
CDC:
CDC No: MUM 622427
Date Of Issue: 07/11/2025
Date Of Expiry: 06/11/2035
INDOS NO: 25ZQ0597
SID:
Document No: M35539162
Date Of Issue: 27/11/2025
Date Of Expiry: 26/11/2035
POLICE CLEARENCE CERTIFICATE:
Application ID: MUCT01263000094
Date: 23/1/2026
CROWD MANAGEMENT (PSF - PASSENGER SHIP FAMILIARIZATION) CERTIFICATION:
Certificate No: 20301052112600517
Date Of Issue: 14/1/2026
Date Of Expiry: N/A
CRISIS MANAGEMENT CERTIFICATION:
Certificate No: 011092412259778
Date Of Issue: 24/12/2025
Date Of Expiry: 23/12/2030
STCW CERTIFICATION:
Certificate No: 2010016101251235
Date Of Issue: 25/10/2025
Date Of Expiry: N/A
STSDSD CERTIFICATION:
Certificate No: 2010016621251695
Date Of Issue: 28/10/2025
Date Of Expiry: N/A
Timeline
Food & Beverage Associate
St Regis, Mumbai
10.2024 - 10.2025
Industrial Training
St Regis, Mumbai
12.2022 - 04.2023
B.Sc - Hospitality and Hotel Administration
IHM Ahmedabad
12th - Arts
Somaiya
10th -
Fatima High School