Playing Cricket
Shrey Goel
Manager - Aid & Relief
Mumbai
Summary
A supply chain and logistics professional with 7+ years of working experience in freight forwarding industry. Expert in driving growth through strategic client relationships and innovative solutions. Skilled in negotiations and financial acumen, successfully expanded sales opportunities and enhanced team productivity. Demonstrates a profound understanding of client needs, ensuring robust program implementation and service excellence.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Manager - Aid & Relief
Bollore Logistics India Private Limited
Mumbai
04.2022 - Current
- Built and maintained strong client relationships to drive business growth.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managing a portfolio of clients like UNICEF & other UN Entities in India, UNOPS HQ, Mission Pharma and few others.
- Participating in regional & national RFI, RFQʼs & E‑bidding's and arranging & negotiating rates with internal & overseas pricing teams.
- Collaborated with cross-functional teams like finance, operations, legal and product for submitting response to RFQs.
- Responsible for commercial and contract negotiations with Shipping Lines.
- Analyzed key competitors to respond to competitive threats.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Managing a team of 6 people, maximized performance by monitoring daily activities and mentoring team members.
- Met existing customers regularly to review current services and expand sales opportunities.
- Reviewing business and operational activities with customers on monthly, quarterly, and annual basis (MBR, QBR, YBR).
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Negotiated prices, terms of sales and service agreements.
- Improved gross margins by up-selling value add services.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Supporting local sales teams for on boarding Aid & Relief clients.
- Managed and motivated employees to be productive and engaged in work.
Deputy Manager - Aid & Relief
Bollore Logistics India Private Limited
10.2020 - 06.2022
- Timely submission of RFQʼs & E‑bidding's, as per customs specific format & tools.
- Arranging & negotiating rates with domestic & overseas pricing for adhoc inquiries, RFQʼs & E‑bidding's.
- Updating customer with competitive rates and follow ups with customer for approvals.
- Maintaining the contract, rates validity & specific quotation format of customers.
- Supporting local sales teams for on boarding Aid & Relief clients.
- Negotiating with shipping Lines for rates.
- Responsible for quoting for big tenders & RFQs.
- Managing a commercial team of 6 people.
Assistant Manager – Aid & Relief
Bollore Logistics India Private Limited
01.2019 - 09.2020
- Managing few Key Accounts in Aid & Relief with Deep Selling and growing the accounts.
- Quoting to clients as per the requirement.
- Ensuring proper SOP in place for the accounts.
- Timely submission of RFQʼs & E‑bidding's, as per customs specific format & tools.
- Maintaining the contract, rates validity & specific quotation format of customers.
Management Trainee
Bollore Logistics India Private Limited
11.2017 - 12.2018
- Basic Understanding of Operational procedure of all business units like Air Export, Air Import, Sea Export, Sea Import, Customs.
- Understanding of Incoterms.
- Basics understanding of Pricing and rate procurement.
- Visit to Seaports & Airports for better understanding of groundwork.
- Training in Sales with different verticals like KAM, Africa Desk, Industrial Projects, Automotive, Aerospace, Healthcare and Aid & Relief.
Education
Bachelor of Arts - Marketing Management And Retail Business
College Of Vocational Studies, Delhi University
Delhi, India 09.2014 - 06.2017
High School Diploma -
Rotary Public School
Gurugram, India 03.2013 - 04.2014
Skills
- Business development and retention
Growth and development monitoring
Business and financial acumen
Team training and development
Program development and implementation
Sales, CRM, Finance & IT Tools
Accomplishments
- Worked as a volunteer at Expereer with A.L.M. Academy
- Worked as a volunteer at Global Education Interact with The Chopras
- Worked as a volunteer with WWF (World Wildlife Fund) for the Earth hour
- Product Marketing internship with Lybrate
Interests
Dancing
Timeline
Manager - Aid & Relief
Bollore Logistics India Private Limited
04.2022 - Current
Deputy Manager - Aid & Relief
Bollore Logistics India Private Limited
10.2020 - 06.2022
Assistant Manager – Aid & Relief
Bollore Logistics India Private Limited
01.2019 - 09.2020
Management Trainee
Bollore Logistics India Private Limited
11.2017 - 12.2018
Bachelor of Arts - Marketing Management And Retail Business
College Of Vocational Studies, Delhi University
09.2014 - 06.2017
High School Diploma -
Rotary Public School
03.2013 - 04.2014
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