Shrihariharan P
Kundrathur
Summary
Detail-oriented professional with over 2+ years of experience in order management. Skilled in analyzing datasets, identifying trends, and providing insights. Currently completing a Data Analyst course to strengthen skills in data visualization, statistical analysis, and tools(Excel, SQL and Power BI). Eager to apply both industry experience and analytical expertise in a data analyst role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Vendor Claims Management Analyst
Concentrix
10.2022 - Current
- Managed vendor claims and dispute resolution processes, ensuring accuracy and compliance with company policies and contractual agreements.
- Oversaw the end-to-end order management lifecycle, including order validation, tracking, and timely delivery coordination.
- Utilized tools like excel to track claims, generate reports, and monitor trends for continuous improvement.
- Delivered regular reports to the management on claim resolution progress and order management performance.
Title Specialist
First American India
01.2021 - 07.2022
- Conducted detailed investigations and verifications of property ownership and legal conditions, ensuring accurate and compliant title policies.
- Analyzed customer data to update and make modifications to title records, reducing errors and improving processing efficiency.
- Utilized tools to manage and organize large volumes of customer and property data effectively.
Process Associate
Mr. Cooper
10.2019 - 10.2020
- Gathered and analyzed borrower information by reviewing and verifying loan and file documentation, ensuring compliance with post-closing requirements.
- Maintained and interpreted large datasets related to mortgage claims and property inquiries, identifying trends to improve operational performance.
- Demonstrated strong problem-solving skills by resolving customer inquiries and escalating complex issues for efficient resolution.
Education
Bachelor of Science - Computer Science
DWARAKA DOSS GOVARDHAN DOSS VAISHNAV COLLEGE
05-2019
Higher secondary education -
PSBB
04-2016
Skills
- Microsoft Excel: Pivot Tables, Conditional Formatting, Data Cleaning, Dashboards, Power Query
- Power BI: Dashboards, Visual Reports, Data Modeling
- SQL: Writing Queries, Joins, Data Filtering
- Data Cleaning & Processing
- Report Generation
- Data Visualization
Certification
Data Analytics Certification
Besant Technologies
Relevant Skills: Data Cleaning, Data Visualization, Statistical Analysis, Microsoft Excel, SQL and Power BI.
Accomplishments
- Streamlined Vendor Claims Process: Improved claims resolution time by analyzing vendor data, identifying trends, and implementing process adjustments.
- Recognized and rewarded as Star Performer by Operations Team for stable productivity and accuracy.
Timeline
Vendor Claims Management Analyst
Concentrix
10.2022 - Current
Title Specialist
First American India
01.2021 - 07.2022
Process Associate
Mr. Cooper
10.2019 - 10.2020
Bachelor of Science - Computer Science
DWARAKA DOSS GOVARDHAN DOSS VAISHNAV COLLEGE
Higher secondary education -
PSBB
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