Shrunkhala Patra

Developed client-specific documentation, enabling efficient use of SAP applications and functionalities.

• Developed comprehensive project plans, outlining scope, resources, timelines, and deliverables for a complete end to end cycle of a project using Agile Methodologies.
• Ensured seamless communication between stakeholders, fostering a collaborative work environment.
• Monitored and reported on project status to clients and verified projects met client requirements and quality standards as a bridge between client and internal teams.
• Managed 7 projects simultaneously with a team comprising 13 people ensuring all deadlines were met while maintaining high-quality work standards.
• Reviewed and edited client communication documents.
• Coordinated training initiatives for team members to increase skillsets in key SAP modules.
• Improved project efficiency by streamlining SAP processes and optimizing resource allocation.

• Optimized inventory management with the implementation of advanced planning strategies within the SAP framework.
• Collaborated closely with IT teams for seamless integration between legacy systems and new SAP implementations, reducing data migration issues significantly.
• Communicated and explained business requirements to team members to understand and implement functional demands.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
• Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
• Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
• Led sprint reviews and planning meetings to promote full team engagement for 3 projects.
• Created comprehensive user stories with clear acceptance criteria to guide development efforts.

• Implemented advanced scripting techniques to automate routine tasks, saving time and resources for the IT department.
• Increased team productivity by creating custom dashboards, reports, and performance metrics in ServiceNow.
• Solved P1 and P2 tickets in the required SLA.
• Automated and develop build modules in progress database since simultaneously also worked as a Progress DBA
• Prepared change requests and modules for each deployment in UAT.
• Solved Service Catalogue Tasks, Incidents, Change Requests, PTasks and created dashboards effectively within required SLA