Summary
Overview
Work History
Education
Skills
PERSONAL DETAILS
knowlege about the banking insurance
Technical skills
Additional Information
Languages
hobbies
Declaration
Timeline
Generic
SHRUTI  RUKE

SHRUTI RUKE

Mumbai

Summary

I have intermediate knowledge and experience in banking and insurance management, with a focus on overseeing operations, risk management, and customer relationship strategies. I am capable of leading teams, implementing innovative solutions, and improving operational efficiency in both banking and insurance sectors. I am committed to delivering exceptional service, managing risks, and contributing to the growth and profitability of the organization.

Overview

3
3
years of professional experience

Work History

Commercial Department

TATA POWER
09.2024 - Current
  • Mentored new sales associates to contribute to store's positive culture.
  • Provided regular sales reporting and analysis to senior management, highlighting performance and opportunities for growth.

Senior Customer Relationship Executive

1 POINT 1 SOLUTION
05.2022 - 09.2024
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.

Education

Post Graduate Diploma in Management - Banking And Finance

Welingkar Institute of Management
Mumbai, India
05-2026

B.Com - Banking And Insurance

VIDYALANKAR SCHOOL OF INFORMATION TECHNOLOGY
MUMBAI
05-2024

HSC -

XYZ 2
Mumbai, India
01-2021

SSC -

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Mumbai
04-2019

Skills

  • Communication Skills
  • Teamwork
  • Time Management
  • Customer Service

PERSONAL DETAILS

  • Full Name: Shruti Rajan Ruke
  • Date of Birth: 13th February 2003
  • Gender: Male
  • Nationality: Indian
  • Address: A-5/1, Deonar Municipal Colony, Shivaji Nagar, Govandi, Mumbai - 400088

knowlege about the banking insurance

  • Financial Management: Expertise in managing day-to-day banking operations, customer accounts, and financial transactions.
  • Loan Processing: Knowledge of loan processing and approval procedures, including assessing creditworthiness and risk evaluation.
  • Customer Relationship Management (CRM): Proficient in using CRM tools to manage client relationships and ensure customer satisfaction.
  • Digital Banking: Experience in internet banking, mobile banking, and digital payment platforms for efficient transaction processing.
  • Policy Underwriting: Experience in evaluating insurance policies and determining the terms of coverage based on risk assessments.
  • Claims Management: Proficient in handling insurance claims, ensuring timely processing, and providing customer support.
  • Risk Assessment: Ability to assess risks and recommend appropriate insurance coverage for clients based on their needs.

Technical skills

- Microsoft Office  
- Financial Knowledge  
- Data Analysis


Additional Information

  • Gold medalist in running (school)
  • First price in Science project (school)

Languages

English
Hindi
Marathi

hobbies


  • Reading manga books
  • Listening to songs
  • Photography

Declaration

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars                                                                                                         


Place:


Date:                                                                                                                                                                                                                          (Shruti Rajan Ruke)    

                                                                                                                                                                                                             

Timeline

Commercial Department

TATA POWER
09.2024 - Current

Senior Customer Relationship Executive

1 POINT 1 SOLUTION
05.2022 - 09.2024

Post Graduate Diploma in Management - Banking And Finance

Welingkar Institute of Management

B.Com - Banking And Insurance

VIDYALANKAR SCHOOL OF INFORMATION TECHNOLOGY

HSC -

XYZ 2

SSC -

Xyz
SHRUTI RUKE