Summary
Overview
Work History
Education
Skills
Timeline
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Shubham Singh

Pune

Summary

Accomplished Software Engineer with 2.10 years at Cognizant, specializing in Veeva Vault configurations and quality management. Enhanced regulatory compliance and operational efficiency through optimized workflows. Proven ability in troubleshooting and user training, achieving a 95% satisfaction rate while collaborating effectively with cross-functional teams. Proficient in document management.

Overview

3
3
years of professional experience

Work History

Software Engineer

Cognizant
Pune
10.2022 - Current
  • Demonstrated 2.10 years of experience in Veeva Vault.
  • Having good experience in Veeva Vault, Veeva Vault Quality, QMS, and Vault RIM.
  • Veeva Vault configuration and troubleshooting of lifecycle and workflows.
  • Streamlined Quality Management (QMS) processes in Veeva, including CAPA, Change Control, Deviation, Complaints, and Audit workflows, by optimizing lifecycles and configurations to enhance traceability, reduce cycle times, and improve regulatory compliance, resulting in efficient quality operations and successful inspections.
  • Applied expertise in Veeva Vault to rapidly troubleshoot issues, decreasing resolution times while sustaining a 95% user satisfaction rate by thoroughly training end-users.
  • Identified root causes of recurring software issues and conveyed insights to vendor teams, contributing to a significant decrease in customer-impacting incidents through proactive error analysis and clear communication.
  • Worked with stakeholders to process high-priority requests in Vault RIM.
  • Collaborated effectively with cross-functional teams, demonstrating strong communication and teamwork skills.
  • Prepared the document for conflunece.

Education

B. E [Honors] - Computer Technology

Priyadarshini College of Engineering
Nagpur
01.2022

Skills

  • Veeva application: Vault RIM, Vault QMS, Vault Platform
  • Content management (CMS): Document lifecycles, document workflows, document metadata, and renditions
  • Quality management (QMS): Object lifecycles, quality teams, configuration management
  • Identity and access management (IAM): users, groups, security profiles, user roles, DACs, and permission sets
  • Business Tools: ServiceNOW, Confluence, Jira
  • Other tools and technologies: SQL, Java, Microsoft Excel, Microsoft Word

Timeline

Software Engineer

Cognizant
10.2022 - Current

B. E [Honors] - Computer Technology

Priyadarshini College of Engineering

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Shubham Singh