SHWETA ARYA
health underwriter
Mumbai
Summary
Dentist by qualification with 2 year + experience in communication field, seeking for non clinical work roles
Overview
6
6
years of professional experience
22
22
years of post-secondary education
Work History
Assistant Manager- Health Underwriting
Manipal Cigna Health Insurance Company
04.2024 - Current
- Complete daily Assignments cases (tele /NB, RN, END ) whichever is higher as per business requirement and assignments.
- Maintain high standard of productivity and efficiency as per process requirements .
- End to End ownership of Assigned cases.
- Maintain quality of underwriting decisions and compliance requirements .
- Adhere to SOP
- Support claims team / UW support in closing cases through retro underwriting .
- Provide expertise and support claim team in defending complicated /disputed claims .
- Internal and external stakeholder trainings to drive effective implementation of underwriting philosophy and reduce escalation .
- Support in Tele Audit to check the error made by TPA doctors .
VCS
Q connect
09.2022 - 02.2023
- Company Overview: ( myntra process ) WFH
- Take the extra mile to engage customers
- Follow communication procedures, guidelines and policies
- Keep records of customer interactions, process customer accounts and file documents
- ( myntra process ) WFH
VCS
Tech Mahindra
05.2022 - 09.2022
- Company Overview: ( Flipkart process ) WFH
- Assisted customers with locating items and providing product information
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- ( Flipkart process ) WFH
Biology and chemistry Tutor
Alpha Coaching classes
01.2020 - 05.2022
- Evaluated student progress and performance and reported findings to the student's regular teacher
- Providing individualized instruction to each student by promoting interactive learning
- Excellent communicability and interpersonal skills
Education
Bachelors in Dental Surgery -
RCDS
Bhopal, India 04.2001 - 09.2023
Certificate - Nutrition
Skills
Leadership Skills
Timeline
Assistant Manager- Health Underwriting
Manipal Cigna Health Insurance Company
04.2024 - Current
VCS
Q connect
09.2022 - 02.2023
VCS
Tech Mahindra
05.2022 - 09.2022
Biology and chemistry Tutor
Alpha Coaching classes
01.2020 - 05.2022
Bachelors in Dental Surgery -
RCDS
04.2001 - 09.2023
Certificate - Nutrition
Projects
Judge for a painting compitition, Was part of a painting competition in which around 2000+ participants took part Volunteer, For Blood donating camp and Bone marrow transplants sampling camp, organised by Disha Welfare.
Extra-Curricular Activities
Painting and Sketching (instagram) and food vlogging (instagram) Road Cycling and Yoga
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