Ajit Kumar

• Taking care of 2 LOB of Credit Cards for Bajaj Finserv.
• Handling 150+ of team Strength including 8 team leader and 2 Asst Manager.
• Creating leads on real time and sale credit card through Agents.
• Preparing of Daily reports and Review on Performance on Daily basis.
• Attend MBR meeting monthly and Client Meeting via Teams on weekly basis of Performance.
• Achieved target vs Achievement on all matrix.
• Handle Client escalations on real Team and connect with Partners Excellence of any update.
• Drive numbers on hourly basis to met Daily Targets.
• POA for upcoming with discussion with team.

• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
• Established and cultivated solid business relationships with new or existing customers.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Onboards high frequency merchants to increase City GM.
• Handle Key Accounts deeply for more business
• Achieved sales goals and service targets by cultivating and securing new customer relationships

SALES

• Meetings with customers and Onboards Shops with Ninjacart.

• Handling Sales team and achieve targets .

• Focus on Active base who is already onboarded.

• Increasing sales by promoting Sales offers and achieve Orders Target. .

• Connecting to farmers, Vendors, for daily Sales and Procurement of Fruits and Vegetables. • Give Monthly plan and target to the team Member.

• Excellent experience in B2B Sales, Cross Selling , Direct Sales through Vendors and Traders. • Handling a Team of 45 Member with a target of 1.5 Cr Per Month/ Achieve-1 Cr approx..

OPERATIONS

•Tracking GRN on time

• Control returns On time

• Arrange Manpower and logistics on run time with vendor

• Tracking of Cash Collections and deposite on same day before deadline

• Line Sale of return material in run time.

PROCUREMENT

• Search local vendor for sku which was not available.

• Help procurement team on margin with the help of Bulk sale.

• Visit big mandi for rate.

MARKETING

• Preparing Marketing Plan as perv Marketing budget and Excute it.

• Merchandising of product to make high impact on visibility.

• Conducting Daily marketing meeting with Asst Marketing Mangers and Monthly meeting with lower level. • Increasing sales by promotional activities like society activities, co-orprate activities.

• Provide HNI data to Telemarketing Manager and motivate them to generate Appointments.

• Cross promotion with Car Showroom to get direct lead to Sales.

TELE- MARKETING

• Give data to tele marketing team and filter.

• Generate appointments for Sales team and share feedback with Promoters.

• Give targets to tele marketing team and prepare attractive Incentives.

• Receiving material and count.

•Making GRN of sku in system.

•Making list of Non Available Product.

•Daily meeting Asst. manager and set agenda.

•Deal with Vendor .

•Inventory Handling & Store Operations handling.

•Building Relationship with Vendors & Merchants.

•Following is the Handling operations below :-

1) Coordinating with Inventory team for smooth process.

2) Looking after of store expenses.

3) Coordinate with all store for stock related issue

4) Making reports of slow and fast moving of product and do the planning according. 5) Keeping track on sales of store.

6) Handling 14 staff team efficiently for smooth work process including labours . 7) Keeping track on shrinkage and pill fridge.

8) Keeping track on movement of Inventory.

9) Solving price related issue of products and send it for mapping .

10) Making reports of staff rating and performance.

11) Making online reports of sales, inventory.

• Identify prospects from the database and reaching out to them.

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• Controlling all marketing activities for primary and secondary lead generation.

• Direct Sale During Activity and in call.

• Merchandising of product to make high impact on visibility.

• Conducting weekly marketing meeting.

• Increasing sales by promotional activities like society activities, co-orprate activities.

• Providing feedback to the management about competitors activities & suggestion for counter strategies & promotion.

• Tie up with top outlets to get more revenue.