Shweta Menghani
Technical Project Management
Mumbai
Summary
Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Interface and collaborate with clients and internal team
members, providing consultative enhancement recommendations
based on industry research. Improve existing processes, procedures, technical enhancements, resource requirements and stakeholder engagement procedures to align with strategic goals. Offering 9 years of experience in the industry. Considered expert in prioritizing tasks and optimizing workflows.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Technical Project Manager
IBM
06.2018 - Current
- Acted as subject matter expert on Open Pages functionalities, configurations, and integrations, offering guidance and best practices to customers
- Collaborated with cross-functional teams to relay customer feedback, identify areas for improvement, and contribute to product enhancements.
- Collaborated with product development team to communicate customer feedback and prioritize feature requests
- Played key role in reducing customer support ticket volume by 25% through proactive problem-solving and documentation.
- Owned and prioritized product backlog.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Identified risks early in the project lifecycle, developing mitigation plans to prevent schedule delays or cost overruns.
- Established clear lines of communication between stakeholders by creating detailed status updates that kept everyone apprised of critical milestones throughout each stage of the project.
Scrum Master & Software Testing Engineer
Samsung Research And Development
02.2015 - 08.2017
- Launching PAN India's first LTE Network for Reliance Jio, Developed and maintained documentation for testing procedures, best practices, and automation
scripts - Worked in Agile, collaborative environment to understand stakeholder requirements
- Collaborated with cross-functional teams, including developers, QA, and security teams, to ensure smooth integration, testing, and compliance of infrastructure changes
- Ensured that implemented solutions are unit tested and ready to be integrated into their product.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Applied agile methodology to shorten cycle time and achieve target margins.
Assistant Manager
Reliance Jio Infocomm
03.2013 - 02.2015
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Updated customers and senior leaders on progress and roadblocks.
- Partnered with project team members to identify and quickly address problems.
Education
Master of Science - Computing Science
University College Cork
Cork 09.2017 - 07.2018
Skills
Agile, Scrum & JIRA
Accomplishments
- CSM - Certified Scrum Master
- CSPO - Certified Scrum Product Owner
Timeline
Technical Project Manager
IBM
06.2018 - Current
Master of Science - Computing Science
University College Cork
09.2017 - 07.2018
Scrum Master & Software Testing Engineer
Samsung Research And Development
02.2015 - 08.2017
Assistant Manager
Reliance Jio Infocomm
03.2013 - 02.2015
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