Summary
Overview
Work History
Education
Skills
Disclaimer
PERSONAL INFORMATION
Timeline
Generic

Shweta Mishra

Senior Analyst | Software Developer (.NET, ASP.NET MVC, C#, SQL Server)
Mumbai

Summary

To obtain a challenging position in the software industry where I can apply my 5 years and 10 months of experience in Microsoft technologies (C#, ASP.NET MVC, .NET Core, SQL Server), contribute to innovative projects, and grow in a learning-focused, growth-oriented environment

Overview

6
6
years of professional experience

Work History

Senior Analyst

EClerx Services Ltd.
06.2025 - Current
  • Bay Alarm is a U.S.-based home and commercial security service provider. The project involved development and maintenance of the internal client portal hosted on bayalarm.india.eclerx.com. The system facilitated secure access to customer data, service requests, and reporting tools.
  • Worked on developing a dynamic Survey Form Module for the Bay Alarm internal portal. The system allowed users to manage survey categories, create question-answer sets, and map them efficiently to survey forms.

SR. SOFTWARE DEVELOPER

Pegasus Infocrop (Client :- Eclerx Services Ltd)
06.2025 - 06.2025
  • Handled scheduling and coordination of field technicians for Cox services (broadband, cable, phone) to ensure timely installations and repairs.
  • Managed customer queries related to service dispatch and troubleshooting, improving overall service efficiency.
  • Developed dynamic pages for fetching customer data (missed calls, callbacks, scheduled follow-ups) to support the voice team in updating call statuses.
  • Created custom dashboards and reports (e.g., RTM Dashboard) to track service performance and customer issues for DirecTV.
  • Built CRUD forms for Workforce Management Tools (WMT), DTV Voice, and Guided Resolution systems to update technician schedules and customer profiles.
  • Designed interactive Guided Resolution workflows to help agents resolve issues faster and reduce handling time.
  • Integrated and maintained CET escalation system with automated tracking, reporting, and email notifications.
  • Automated report generation and email delivery using AHK (AutoHotkey), reducing manual work and improving reporting accuracy.

Jr. Software Developer

EUREKA-D-SOFT PVT LTD
11.2019 - 09.2022
  • Working on this Project as jr. Software Developer with 8 Team members.
  • Analyzing material possibility from store before starting actual work on site.
  • Provide reports according to available material from store.
  • Only spools will go ahead if material is available in store for allocation and issued material can be returned to store if not needed.
  • Transmittal reports can be created from engineer's end.
  • Fit-Up and Welding reports can be generated.
  • Log history sheet also maintain for overall progress of spool.
  • ProEor (Prioritize Opportunities for Enhanced Oil Recovery) is Enhanced Recovery Management Software for prioritizing the fields with maximum ROI (return on investment) to fit the budget.
  • High Level Cost & Revenue estimation without engineering efforts.
  • Strategic divestment from non-performing assets.
  • Analyzing investment, profitability per oil field and Prioritizing Oil Fields for investments.

Education

Bachelor of Science - INFORMATION TECHNOLOGY

Mumbai University
01.2018

HSC - undefined

Maharashtra State Board
01.2015

SSC - undefined

Maharashtra State Board
01.2013

Skills

  • Programming Languages: - OOPS, C#, AspNet, ASPNet MVC,AspNet Core REST API’s, Microservices, ADONet, Web Forms, WEB API’s, Entity Framework, LINQ, Lambda Expression
  • Web Technologies: -HTML & CSS, JavaScript, jQuery, jQuery Ajax
  • Testing Skills: - Test Plan (Design, Execution & Estimation), Unit Testing, Integrated Testing, System Analysis
  • Database: - SSMS (SQL Server Management Studio) 2017/2018, SQL
  • IDE Tools: - Visual Studio 2022, SSMS 2018, POSTMAN API, Burp Suite
  • Hosting: - IIS Server (Internet Information Services), Azure Hosting web Applications

Disclaimer

I hereby declare that all statements furnished above are true to the best of my knowledge and belief. Date: - Place: - MUMBAI (Shweta Mishra)

PERSONAL INFORMATION

  • Father ‘s Name : Baliram Mishra
  • Gender : Female
  • Date of Birth : 1997-08-12
  • Marital Status : Single
  • Nationality : Indian
  • Languages : English, Hindi, Marathi
  • Address : Santacruz (E), Mumbai -400077

Timeline

Senior Analyst

EClerx Services Ltd.
06.2025 - Current

SR. SOFTWARE DEVELOPER

Pegasus Infocrop (Client :- Eclerx Services Ltd)
06.2025 - 06.2025

Jr. Software Developer

EUREKA-D-SOFT PVT LTD
11.2019 - 09.2022

HSC - undefined

Maharashtra State Board

SSC - undefined

Maharashtra State Board

Bachelor of Science - INFORMATION TECHNOLOGY

Mumbai University

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Shweta MishraSenior Analyst | Software Developer (.NET, ASP.NET MVC, C#, SQL Server)