Hi, I’m
Siddharth Gadge
AML/VKYC OFFICER
Mumbai
Summary
A highly motivated individual proficient in decision making, wants to utilize my comprehensive knowledge of AML/KYC laws, red flags and suspicious transaction identification to excel in the role of an AML/KYC analyst. My aim is to contribute to the development of robust compliance strategies, conduct thorough investigations and deliver actionable insights that safeguard the organization’s financial integrity
Overview
6
years of professional experience
3
Languages
Work History
HDFC Bank LTDMumbai
Deputy Manager – Video KYC Executive
05.2020 - Current
Job overview
- Attending customer video calls, verifying their documents on the call by performing the due diligence and AML checks required to complete the successful KYC of the customers.
- Provide the best service in the industry for making the customer feel at ease, so that they continue their relationship with bank.
- Completing Video KYC for customer starting their relationship with bank through products like Savings Account, Current Account, Credit Cards, Loans, Fastag.
- Encouraging customers for further extending their relationship with the bank by upselling products like Savings Account, Credit Cards, Personal Loans and General Insurance.
- Assisting team mates and colleagues on floor by giving them in depth knowledge of the process and applications used and assisting them with their queries.
- Handling team whenever required so we as team perform efficiently in the organisation.
HDB Financial ServicesMumbai
Relationship Manager
09.2019 - 05.2020
Job overview
- Attending calls of Customer escalations who are not glad with the services provided to them by pacifying the customers and assisting them with their concerns.
- Making the customers glad with the service and interaction they have on the call by providing them end to end Solution for their concerns.
- Inputting customers correct conversational details to amin the integrity of the conversation, which makes easy to know the customer needs and wants from the bank and to provide the same more efficiently.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Education
Chandrabhan Sharma College of Arts, Science And CommerceMumbai, India
from Bachelors of Banking And Insurance
04.2001
Kala Vidya Mandir Junior College of Arts And Commerce Mumbai, India
Higher Secondary Certificate from Commerce
04.2001
Skills
Excellent communication skills, both written and verbal
Dynamic professional capable of adapting to different situations
Detail-oriented with a focus on accuracy and precision
Passionate about delivering high quality of work
Sound understanding of KYC procedures and Red Flag awareness
Accomplishments
- Awarded with Exceptional performer for the year 2021 and 2022.
- Awarded with one of the most prestigious awards of the bank “Silver Star” in the year 2023.
Interests
Internet surfing, Painting and Reading.
Timeline
Deputy Manager – Video KYC Executive
HDFC Bank LTD
05.2020 - Current
Relationship Manager
HDB Financial Services
09.2019 - 05.2020
Chandrabhan Sharma College of Arts, Science And Commerce
from Bachelors of Banking And Insurance
04.2001
Kala Vidya Mandir Junior College of Arts And Commerce
Higher Secondary Certificate from Commerce
04.2001
LANGUAGES
English; fluent speaker
Hindi; native speaker
Marathi; native speaker