Siddharth Rai
Hospitality- Food & Beverage Retail chain Industry
Mumbai
Summary
Pragmatic professional with solid 23 years of experience in leadership roles. Adept at implementing strategic business plans, driving growth through data analysis and improving operations and Customer Experience ,Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
Work History
Chief Operating Officer (COO)
Ajay’s Good Food Pvt. Ltd.
12.2023
- A Franchise driven model
- QSR chain of 160 stores present across 50 cities in Gujrat
- With 2 Master Franchisees and 10 direct reportees.
Business Head Operations & Sales
Tibb’s Foods Pvt. Ltd.
03.2020 - 11.2023
- With more than 100 stores and 150 staff strength, 1 Master Franchises & 8 direct reportees.
Operation Head
Hindustan Unilever Ltd.
11.2010 - 12.2019
- For 12 Cafes (BRU world cafes & A premium Tea lounge – Taj Mahal Tea House) – Last 2 Years with Unilever Tea & Coffee Vending division as National Customer experience manager for Fresh milk Key Vending accounts.
Area Manager
Chateau Indage (IVY Wine Cafe & Bistro)
09.2006 - 11.2010
- Managing 6 stores & One Resort (Tiger Hill Resort Nasik).
Food & Beverage Supervisor
Amusement Park (Essel world & Water Kingdom)
11.2005 - 09.2006
- Managing FOFO & COCO, restaurants, Kiosks Banquets & Bars.
Asst. Restaurant Manager
Coffee World (An International chain)
05.2005 - 11.2005
- Opened 2 Cafes in Mumbai.
Store Manager
Barista Coffee Company
01.2005 - 05.2005
- One of the premium location Versova in Mumbai.
Head Butler
ITC Grand Maratha Sheraton &Towers
06.2002 - 04.2004
- Taking care of Room guest’s requirements of two Premium floors & one premium Lounge
- Personal Butler for President of Switzerland (His Exe
- Pascal Couchepin.) Personal Butler for President of Mauritius (His Exe
- Paul Raymond Beranger)
Food & Beverage Trainee
The Orchid Mumbai
08.2001 - 06.2002
- First placement after 3 years Diploma in Hotel Management as Food & Beverage Trainee
- Learned and performed in Room Service, Bar, Specialty Restaurants, Coffee shop.
Education
3 years Diploma in Hotel Management -
Central Government Institute of Hotel Management, Catering Technology & Applied Nutrition Bhubaneshwar
01.1998 - 04.2001
Degree in Hotel & Tourism Management - undefined
Yashwantrao Chavan University Nasik
01.2012 - undefined
Skills
- Planning and execution
- Strategic Planning
- Operations Oversight
- Executive Leadership
- Business Analysis
- Business Development
- Operations Management
- Business Forecasting
Timeline
Chief Operating Officer (COO)
Ajay’s Good Food Pvt. Ltd.
12.2023
Business Head Operations & Sales
Tibb’s Foods Pvt. Ltd.
03.2020 - 11.2023
Degree in Hotel & Tourism Management - undefined
Yashwantrao Chavan University Nasik
01.2012 - undefined
Operation Head
Hindustan Unilever Ltd.
11.2010 - 12.2019
Area Manager
Chateau Indage (IVY Wine Cafe & Bistro)
09.2006 - 11.2010
Food & Beverage Supervisor
Amusement Park (Essel world & Water Kingdom)
11.2005 - 09.2006
Asst. Restaurant Manager
Coffee World (An International chain)
05.2005 - 11.2005
Store Manager
Barista Coffee Company
01.2005 - 05.2005
Head Butler
ITC Grand Maratha Sheraton &Towers
06.2002 - 04.2004
Food & Beverage Trainee
The Orchid Mumbai
08.2001 - 06.2002
3 years Diploma in Hotel Management -
Central Government Institute of Hotel Management, Catering Technology & Applied Nutrition Bhubaneshwar
01.1998 - 04.2001
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