Dedicated and focused Agile Project Management Specialist with 14+ years of experience in successfully implementing multiple projects. Proficient in the Software Development Life Cycle (SDLC) and a passionate advocate for Scrum. Expertise in project delivery and operation, staff training and development, customer service, and process improvements. SAFe certified with additional certifications in AI technology, Prince 2, Lean Six Sigma and ITIL 4.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Agile Project Manager
Publicis Sapient
03.2024 - Current
Worked as a Project Manager in ADNOC project with daily activities including facilitating daily stand ups, tracking project progress, mitigating risks and maintaining a RAID log.
Preparing weekly status report and effort tracker and presenting progress updates to senior leadership.
Conducting Sprint Planning, Sprint retrospective and sprint & backlog refinement with PO and team.
Preparing Management Reports and providing weekly updates to the Client on AD Department.
Actively used Azure DevOps and Power BI for extracting project CR reports and doing capacity planning and validating existing ServiceNow tickets.
Global Senior Project Manager
VFS Global
08.2023 - 03.2024
Setting up Visa Centre's (VAC) across globe in all the countries
Partnered with project team members to identify and quickly address problems.
Making Project Management progress reports and project trackers for reporting to stakeholders
Managing different type of Projects concurrently, like Process enhancement, VAC setup, IT Hardware Software setup for global countries (90+)
Co Ordinating with Regional local Operations team to get the work done and also travelling to countries to setup the Visa Centre
SENIOR PROJECT MANAGER
ETP International Group
02.2023 - 07.2023
Handling & Managing KOTAK GENERAL INSURANCE (KGI) client and developing their website completely with both Front End and Back End Development & UX/UI Design, and developing their Content page (CMS) and their API's with the help of different technology like React Js, Node Js, JavaScript, Next Js, Dot Net, HTML, DB, My SQL
Co ordination with the technical team like Developers & Solution Architect and getting daily JIRA tickets completed and Fixing Bugs
IT Project Manager
Tata Consultancy Services
12.2017 - 02.2023
SDLC Process expert, Setting KPI's and Goals for Entire team; regularize timesheet usage and induction training process
Maintaining and creating different types of Project Management documents like BRD, SOP, SOW, etc
Following SDLC processes and taking signoffs from the Client
Doing Testing on Dev environment, UAT
Deployment and Production Deployment
Monitored costs, timescales and resources used to achieve project success
Worked with large accounts like Shell and Aviva account
Conducted client assessments; Screened and trained new employees and PM's
Managing different ITIS projects from start to end, following PDF formula from SG1 TO SG6 implementing ITIL methodology & agile way of working in all the projects
Negotiating with the Clients on Project Cost and Budget allocation and estimated hours and Utilized hours
Making Forecast Reports, PRM & QBR Reports
Delegating & Co ordination with the Technical Team like Solution Architect & Developer for aligning tasks on a daily basis, also with Scrum Master for retrospective and daily stand up calls
Preparing project reports and status reports weekly, SOW's Contracts, Project planning