Sonali Tandel
Mumbai
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Administrative Assistant
Ericsson India Pvt. Ltd.
05.2019 - Current
- Providing Administrative support to the various stakeholder’s which includes Calendar management, scheduling meetings, taking actions points (MOM) during meetings, Travel management, Visa processing & other corresponding activities as per requirement
- Maintaining distributions lists for respective stakeholder org
- I have expertise in developing SharePoint sites, Microsoft flows & creating BOT via UiPath Studio X to automate / simplify manual work
- Managing new joiner’s onboarding and exit formalities as and when required
- Have knowledge of Success Factor tool & aware about HRMS reports
- Planning & organizing internal & external events, team meet, workshops along with vendor management, PO making and Invoice clearance
- Handling claims, Order & maintain stationary / office supplies products, and ensure timely delivery
- Have hands on experience working on Ericsson tools i.e., Ericsson Buyer, Concur & SAP P12
- Have experience in working with cross country (Multinationals) CUs within LAS MOAI for support to perform respective task assigned by LM or stakeholders
- Hands on experience in making 3PP PO’s as well as Ericsson Buyer POs, performing GRN along with PO deletion.
Service Coordinator
Panasonic India
03.2016 - 03.2019
- Provide direct comprehensive assistance to business development & technical team of Panasonic Japan for PAN India installed based Li-ion battery, field & network operation activities
- Responsible for supervision and support to field engineers
- Maintained regularly, daily progress report & Dashboards for field activity & battery analysis report of installed based Li-ion battery
- Responsible for PAN India vendor management (ASC) & manpower management for field operations
- Meeting arrangement & coordination for entry gate pass for Panasonic Japan & India team as & when required for meeting
- Taking minutes of the meeting as & when required
- Follow up with customer for the same pending invoices & outstanding payment
- Maintaining & Updating PAN India complaints call closer data.
Administrative Assistant
Amcosaft India Pvt. Ltd.
07.2014 - 02.2016
- Handled customer complaints, complaints logging & docket number generation against registered complaint
- Align field engineer at site for call closer, coordination with ASC and internal PAN India circle-based team
- Maintained call closer report and daily progress report of field operations
- Coordination with customer for battery installation & commissioning activity for regional sites
- Experienced in vendor Invoice checking, Payment follows up with customer and making purchase order.
Senior Executive Assistant
blueMango Solution Pvt Ltd.
07.2010 - 05.2014
- Handled administrative & HR related activities
- Provided full administrative support and facilitated effective internal communication
- Managed calendar activity, scheduling business meetings, tours & travel plan & accommodation activity for company director
- Done cold calling for marketing & sales division
- Managed marketing / sales activity in big4 expo exhibition, (participated in all activities from stall designing to travel arrangement for executive team
- Handled end to end recruitment from junior to mid-level positions.
Education
PG Diploma in Management Studies - Services Excellence
Welingkar’s Institute of Management Studies
Mumbai, MH 04.2016 - 05.2018
Bachelor’s in Arts (Psychology & Commerce) -
University of Mumbai
06.2010 - 05.2014
Skills
Hands on experience in developing SharePoint sites, Microsoft flow, Power App, UiPath Studio X (BOT)
Hands on experience in working on outlook & MS office and Ericsson’s internal tools such as Concur, SAP, EB, Success factor, XRM and, ESS/MSS
Strong experience in excel reports & Dashboards
Enthusiast to learn and try something new all the time
Positive attitude
Strong communication skills
Ability to work under pressure
Awards
- Ericsson LAS Awards - Won 2nd prize for active participation in BVC (Business Value creation)
- Won 2nd prize in Top learner category within MOAI LAS department
Timeline
Administrative Assistant
Ericsson India Pvt. Ltd.
05.2019 - Current
PG Diploma in Management Studies - Services Excellence
Welingkar’s Institute of Management Studies
04.2016 - 05.2018
Service Coordinator
Panasonic India
03.2016 - 03.2019
Administrative Assistant
Amcosaft India Pvt. Ltd.
07.2014 - 02.2016
Senior Executive Assistant
blueMango Solution Pvt Ltd.
07.2010 - 05.2014
Bachelor’s in Arts (Psychology & Commerce) -
University of Mumbai
06.2010 - 05.2014