Sreenivas Korada
Pune
Summary
Results-oriented specialist with 27 years of experience in the high-end medical equipment industry. Specializes in project management, customer support, and magnet quench recovery for MRI. PMP Certified professional known for effective task management and supporting organizational goals through collaboration and adaptive strategies. Proven track record of leading global projects to enhance margins across MRI hardware components and implementing reliability projects to reduce equipment downtime. Skilled in directing root cause analysis and quality improvement initiatives to enhance field performance and minimize Defect on Arrival incidents.
Overview
27
27
years of professional experience
27
27
Certifications
Work History
Service Project ManagerNational Technical and Magnet Specialist, Remote Technical Support Engineer and Magnet Specialist
Philips Healthcare
Pune
11.2014 - Current
- Led global projects as a Project Manager to improve margins across entire MRI hardware parts by reducing part consumption and enhancing productivity.
- Directed root cause analysis and resolution of early-life part failures, implementing targeted reliability strategies that significantly reduced equipment downtime and improved field performance.
- Managed the end-to-end development and release of low-level Field Replaceable Units (LLFRUs), effectively lowering high-cost part replacements and driving substantial service cost savings.
- Collaborated with cross-functional teams to ensure successful and timely execution of LLFRU,reliability, productivity projects goals on time and within budget.
- Led quality improvement initiatives to reduce Defect on Arrival (DOA) incidents by identifying systemic issues and coordinating corrective actions across quality and logistics functions.
- Oversaw the streamlining of service documentation, enhancing clarity and accessibility for field engineers, which improved troubleshooting efficiency and service turnaround times.
- Delivered projects year on year savings worth 2MEuro
National Technical and Magnet Specialist
Philips Limited
Hyderabad
07.2019 - 09.2021
- Acted as the key liaison to the Magnet factory in Latham, USA, ensuring smooth communication and coordination.
- Oversaw planning and execution of new and defective magnet system installations.
- Managed 120+ field service engineers across four countries in India, Bangladesh, Srilanka and Nepal
- Provided overseas support in multiple installations in Japan
- Managed vendor relationships to ensure compliance with Preventive Maintenance schedules and contract releases.
- Directed field teams for efficient installations, conducting readiness site audits.
- Executed essential magnet maintenance tasks, including cold head replacements and ramp procedures.
Remote Technical Support and Magnet Specialist
Philips Limited
Chennai
11.2014 - 06.2019
- Delivered specialized technical support for MRI systems across India, Nepal, Bangladesh, and Sri Lanka.
- Managed 120+ field service engineers across four countries in India, Bangladesh, Nepal and Sri lanka
- Diagnosed and resolved customer issues remotely, ensuring prompt and effective solutions.
- Implemented software updates remotely to reduce downtime and enhance performance.
- Provided remote support to field engineers to minimize breakdowns and improve operational efficiency.
- Managed escalations through onsite visits, significantly improving customer satisfaction.
- Managed inventory across all regions
Regional Service and Cryogenic Specialist
Siemens Limited
Hyderabad
11.2007 - 10.2014
- Specialized in installation, maintenance, and breakdown support for MRI, CT, and Cath Lab systems.
- Provided nationwide support for cryogenic issues, ensuring reliable operation of MRI systems throughout India.
- Proactively monitored MRI systems within the territory, managing helium levels and preventing system interruptions.
- Led a team in enhancing remote connectivity of systems, significantly improving service reachability and response times.
- Managed inventory control, overseeing the efficient use of parts while ensuring accurate tracking of consumed and returned components
- Extended support to Sales and commercial team in increasing sales, contract penetration and revenue generation by maintaining strong interpersonal relationship with customers
Sales and Service Executive
Larsen & Toubro Medical
Visakhapatnam
11.2003 - 10.2007
- Managed installation, maintenance, and sales of medical equipment such as Patient monitors, Color Doppler and Ultrasound scanning machines.
- Achieved 25% business growth in the Medical Equipment division Year on Year
Sales and Service Engineer
Cistron Systems Pvt Ltd
Hyderabad
05.1998 - 10.2003
- Worked as a Sales and Service Engineer for various medical equipment including Ultrasound, C-arm machines, and X-ray systems.
- Increased contact revenue by 35% and sales by 25% Year on Year
- Awarded Best Sales Engineer at Cistron Systems
Education
MBA - Marketing
Sikkim Manipal University
Sikkim2013
BE - Electrical and Electronics Engineering
Andhra University
Visakhapatnam2009
Diploma in Electrical And Electronics Engineering -
State Borad of Technical Education And Training
Hyderabad1997
Skills
- Project Management
- Agile Methodologies
- Stakeholder Management
- Remote Technical Support
- People Management (120 Team)
- Customer relations
- Team collaboration
- Root-cause analysis
- Continuous improvement
- Expert in ThermoCycle,Quench recovery, Cryogenic handling of Magnets
- Technical troubleshooting
- Coaching and mentoring
Technical support background
User training skills
Proficient in magnets
Big data analytics
Certification
Project Management Professional (PMP) - PMI - 2025
Timeline
National Technical and Magnet Specialist
Philips Limited
07.2019 - 09.2021
Service Project ManagerNational Technical and Magnet Specialist, Remote Technical Support Engineer and Magnet Specialist
Philips Healthcare
11.2014 - Current
Remote Technical Support and Magnet Specialist
Philips Limited
11.2014 - 06.2019
Regional Service and Cryogenic Specialist
Siemens Limited
11.2007 - 10.2014
Sales and Service Executive
Larsen & Toubro Medical
11.2003 - 10.2007
Sales and Service Engineer
Cistron Systems Pvt Ltd
05.1998 - 10.2003
Diploma in Electrical And Electronics Engineering -
State Borad of Technical Education And Training
MBA - Marketing
Sikkim Manipal University
BE - Electrical and Electronics Engineering
Andhra University
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