Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Software
Hi, I’m

Sri Harsha Kapula

Analyst
Mumbai
Sri Harsha Kapula

Summary

Analyst with proven track record in optimizing processes and improving operational efficiency through data. Committed to team collaboration and consistently achieving impactful results. Skilled in data analysis and process improvement, adaptable to dynamic business environments.

Overview

7
years of professional experience

Work History

Infinx Services Private

Sales Operations Analyst
05.2025 - Current

Job overview

  • Delivered data-driven insights through dashboards and trend analysis to support strategic decision-making for executive management (CFO, COO, CEO).
  • Monitored KPIs for Sales and Marketing teams, identifying areas for improvement and driving growth.
  • Coordinated with cross-functional teams to streamline Sales and Finance processes, and enhance efficiency.
  • Set up SOPs for revenue forecasting and analysis to improve visibility, to drive data-informed business planning.
  • Gathered, organized, and analyzed data from Salesforce, resolved discrepancies, and modeled information.

Ernst & Young

Consultant, Advisory Services
07.2024 - 05.2025

Job overview

  • Analyzed client needs to develop tailored advisory solutions.
  • Led the strategic execution of an AI/ML and analytics upskilling initiative for an integrated utilities provider, impacting over 2,000 learners across various domains and experience levels.
  • Led data validation and organized a structured data directory to enhance reporting accuracy and visibility. Executed diagnostic analytics operations, ensuring data compliance and visibility through Power BI dashboards across all stakeholder clusters for a water and wastewater management utility based in Saudi Arabia.
  • Advised on the development of peer-to-peer blockchain-based energy products, contributing to an open-source protocol aimed at building a decentralized, interoperable framework for local commerce.
  • Consulted recommendations to the Ministry of Energy and implementation of a single-window clearance system to streamline regulatory approvals and improve efficiency for green hydrogen investors.
  • Led a case study on the data-driven transformation of a power generation utility as part of the World Bank’s Energy Sector Management Assistance Program (ESMAP). Assessed operational challenges, data infrastructure, and digital transformation strategies to enhance efficiency and resilience in electric utilities.
  • Managed end-to-end dashboard creation on Power BI, using wireframing techniques for an energy-based startup for people performance visibility to the C-suite, enabling and improving data-driven decision-making.
  • Bid process management, risk management as BAU, created and led several proposal submissions using frameworks.

Crejo.Fun

Category Manager, Growth and Analytics
03.2022 - 05.2022

Job overview

  • Headed the Category Operations for public speaking, chess, and dance, and reporting directly to the founders.
  • Collaborated with cross-functional verticals ,marketing, curriculum, and sales to increase average weekly revenue from ₹150,000 per week to ₹400,000 per week per category.
  • Improved and achieved the highest CSAT and NPS of 4.9 for the chess category by analyzing customer feedback, influencing content changes, and resource allocation based on performance.
  • Generated weekly reports on revenue and performance to provide visibility and data insights to founders, and other stakeholders.
  • Analyzed and assessed individual performance, and fostered individual contributors by using data to improve their performance.
  • Improved sales efficacy by defining KPIs based on AOV, revenue per lead, and created dashboards for tracking and allocating leads per this.


Teach for India

Fellow
07.2020 - 04.2022

Job overview

  • Developed and executed classroom lesson plans and assessments, and delivered content digitally and in classrooms.
  • Analyzed qualitative and quantitative data from regular assessments and year-long data to design classroom strategies and increased the classroom average by a factor of 0.3.
  • Increased stakeholder investments with local leaders, students, and the parent community are directly impacting an increase in school average daily attendance, which has been increased by a factor of 0.43.
  • Partnered up with external stakeholders, such as local police and community leaders, to improve girl safety outside of school premises, and improved girl student attendance by a factor of 0.4.


BYJU's - The Learning APP

Business Development Associate
05.2019 - 10.2019

Job overview

  • Generated revenue at an average of ₹700,000 every fortnight as a direct sales professional, with revenue responsibility by converting free users of the application to paid subscribers.
  • Amplified team sales by using CRM tools. (Lead Squared) by segregating and classifying leads based on geographic parameters.
  • Monitored sale initiation, sale closure, and sale retention, maintaining a lead-sale conversion ratio factor of 0.3.

Education

Tata Institute of Social Sciences
Mumbai, India

Master of Science from Analytics
04.2001

University Overview

GITAM University
Hyderabad, India

B.Tech. from Mechanical Engineering
04.2001

University Overview

Skills

Business intelligence analysis

Availability
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Timeline

Sales Operations Analyst
Infinx Services Private
05.2025 - Current
Consultant, Advisory Services
Ernst & Young
07.2024 - 05.2025
Category Manager, Growth and Analytics
Crejo.Fun
03.2022 - 05.2022
Fellow
Teach for India
07.2020 - 04.2022
Business Development Associate
BYJU's - The Learning APP
05.2019 - 10.2019
Tata Institute of Social Sciences
Master of Science from Analytics
04.2001
GITAM University
B.Tech. from Mechanical Engineering
04.2001

Software

Power BI

Tableau

Salesforce

MS Excel

MS PowerPoint

Co Pilot Studio

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