Sriparna Haldar

• Manage end-to-end renewal processes for enterprise US accounts, ensuring sustained annual recurring revenue (ARR) growth and retention.
• Prepare and execute high-value renewal quotations, maintaining compliance and precision across contract lifecycles.
• Identify and recommend upsell and cross-sell opportunities through in-depth customer and product analysis.
• Collaborate across Deal Desk, Sales Operations, Legal, and Finance functions to resolve complex quoting and contract issues.
• Deliver accurate renewal forecasting, pipeline reporting, and timely status updates to support business strategy.
• Serve as subject matter expert for CPQ, pricing, and packaging policies, sharing best practices and driving operational improvements.

• Drove annual recurring revenue (ARR) retention and renewals across EMEA & APAC for Adobe’s cloud and maintenance portfolios.
• Coordinated renewal strategy, forecasting, and campaign execution with cross-functional teams to meet revenue goals.
• Delivered accurate, timely renewal quotations and contracts, proactively addressing risks and enhancing customer satisfaction.
• Streamlined contract management, quoting, and approval workflows, enabling efficient sales operations and strong retention outcomes.
• Continually improved renewal processes to support business scalability and data accuracy.

• Provided end-to-end support for sales operations, proposal management, and contract administration for key accounts in India and SEA.
• Independently handled RFP/RFI submissions, commercial proposals, and service agreement closures, ensuring quick turnaround and high customer satisfaction.
• Liaised with stakeholders on project initiation, risk documentation, and delivery coordination for new and existing orders.
• Managed billing processes, invoicing, and payment tracking, regularly generating reports to inform business decisions.
• Streamlined operational workflows, driving continuous process improvement and reporting efficiency.