Subham Ganguly

• Established a successful business by identifying market needs and developing innovative solutions.
• Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
• Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
• Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Developed strong partnerships with key industry players, contributing to an increased market presence.

• Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
• Mentored junior team members, providing guidance on best practices for international business development.
• Expanded global market presence by identifying and securing new business opportunities.
• Developed and executed strategic plans for successful international partnerships.
• Spearheaded efforts to enter new markets, establishing a strong brand presence in previously untapped regions.

• Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
• Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
• Developed and maintained positive relationships with vendors, ensuring reliable supply and favorable terms.

Responsible for direct interaction with customers seeking to acquire loan, making adequate follow-ups, completing targets, managing monthly sales record.

• Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
• Boosted customer retention rates by providing exceptional service and building rapport with clients.