Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sudhir Krishnan Panicker

Mumbai

Summary

Dedicated Dining Room Manager committed to organization and high standards of customer service. Adept at interpersonal communication and professionalism with extensive knowledge of Dining room organization. Successful at training a best-in-class front of house staff.

Overview

24
24
years of professional experience

Work History

Dining Room Manager, 2nd Maitre Hotel

Costa Cruise Lines
05.2000 - Current
  • Enhanced customer satisfaction by ensuring timely and efficient service in the dining room.
  • Greeted guests, sat at tables and brought orders to assist front of house staff.
  • Resolved guest complaints promptly and professionally, turning potentially negative experiences into positive ones.
  • Trained new hires on restaurant policies, procedures, and best practices, fostering a culture of excellence within the team.

Education

No Degree - Science Education

St Xavier's College,
Mumbai, India

Skills

Revenue oriented

Have good experience in dealing with difficult clients in the restaurant field Always had an edge on finding solution to delicate mattersA confident and great speaker and have managed to train many juniors during my tenure, to be competitive and hardworking My greatest ability is my team working skill

Timeline

Dining Room Manager, 2nd Maitre Hotel

Costa Cruise Lines
05.2000 - Current

No Degree - Science Education

St Xavier's College,

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Sudhir Krishnan Panicker