Sohini Ganguli Roy

.ATPI | Mumbai | Apr 2024 – Present

• Leading ATPI India's sales with a focus on corporate business growth and team management.
• Partnering with the Operations team to strengthen ATPI’s presence in India.
• Contributed to revamping technology platforms to enhance client experience and operational efficiency.
• Collaborated with marketing team to develop compelling sales materials that resonated with target clientele.
• Delivered engaging sales presentations, showcasing product value and addressing client concerns.
• Participated in industry conferences and networking events to build brand awareness and generate new leads.
• Collaborated closely with cross-functional teams-including product development, customer service, operations-to ensure seamless execution of deals from inception through fulfillment.

• Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
• Managed and motivated sales team to increase revenue 80% in 2months.
• Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
• Managed team of sales representatives, providing guidance, coaching and support.
• Forecasted sales and established processes to achieve sales objectives and related metrics.

• Grew businesses by adopting market expansion strategy to serve different customer needs.
• Created effective strategies to target new markets after researching and analyzing competitor behavior.
• Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
• Evaluated costs against expected market price points and set structures to achieve profit targets.
• Team Handling
• Promoting Technology to ensure cost effectiveness
• Built relationships with customers and community to establish long-term business growth.

• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
• Brought in more than INR 500000 in sales in less than 1 months.
• Expanded product distribution by adding more than 30 new distribution points in region.
• Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
• Created effective strategies to target new markets after researching and analyzing competitor behavior.
• Held weekly meetings with director to identify techniques to overcome sales obstacles.
• Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
• Initiated new sales and marketing plans for product roll-outs, distribution and media strategy.

• Handling Sales Team of 10
• Managing Sales for India
• B2B
• Virtually Meeting Pharmaceutical Companies finalizing deals and closing new clients
• Accompanying Sales team for New Business Acquisition
• Digital Marketing Sales
• Virtual Platform Business
• Pharmaceutical and Healthcare Business
• Onboarded new employees with training and new hire documentation.
• Established and updated work schedules to account for changing staff levels and expected workloads.
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
• Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Monitored metrics and marketing investments to assess performance and implement continuous improvements.
• Solution selling
• Digital Sales
• Boosted profitability 20%

• Handling Existing Corporate for Telangana & Andhra Pradesh and Tamil Nadu
• Closely dealing with Corporate Like Cognizant , Accenture , Epam , PWC
• Sales Lead for New Acquisition
• Travelling Extensively
• Meeting Corporate finalizing deals and closing new clients
• Accompanying Sales team for New Business Acquisition
• Operational Support
• Handling Existing Corporate for Telangana & Andhra Pradesh and Tamil Nadu Closely dealing with Corporate Like Cognizant , Accenture , Epam , PWC Sales Lead for New Acquisition Travelling Extensively Meeting Corporate finalizing the deals and closing new clients Accompanying Sales team for New Business Acquisition Operational Support
• Shifted to Mumbai with Zomato
• Managed and motivated sales team to increase revenue 60%
• Food Tech Sales

• Exceeded targets by building, directing and motivating high-performing sales team.
• Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
• Achieved regional sales goal of INR 12000000 by resolving problems, training staff members and completing action plans.
• Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
• Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes
• Facilitated 60% increase in sales over previous year.
• Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
• Secured and grew 150 accounts in assigned region and met sales goals.

• Handled customer relations issues, enabling quick resolution and client satisfaction.
• Held weekly meetings with director to identify techniques to overcome sales obstacles.
• Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
• Increased monthly gross sales from 10000000 to 250000000 and exceeded goals for sales, revenue and profit margins.
• Negotiated business transfer worth 50000000 in gross annual income.
• Organized promotional events and interacted with community to increase sales volume.

• Handled customer relations issues, enabling quick resolution and client satisfaction.
• Held weekly meetings with director to identify techniques to overcome sales obstacles.
• Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
• Negotiated business transfer worth 10000000 in gross annual income.
• Created effective strategies to target new markets after researching and analyzing competitor behavior.
• Handling all Consulates , Banks , Chambers for Hotel Booking , Banquet requirements
• Handling Corporate for Hotel Bookings , Banquet Requirements
• Successfully Organized many Banquet Events for Consulates , Banks

• Delivered feedback to decision-makers regarding employee performance and training needs.
• Onboarded new employees with training and new hire documentation.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Maximized performance by monitoring daily activities and mentoring team members.
• Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
• Developed and maintained relationships with customers and suppliers through account development.
• Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
• Accomplished multiple tasks within established timeframes.
• Applied customer feedback to develop process improvements and support long-term business needs.
• Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
• Managed and motivated sales team to increase revenue 80%

• 90% achievement of assigned target in 2007-08 (acquired 16 new customers out of assigned 20).
• Have over achieved target in 2008-09 (acquired 18 new customers by third quarter itself).
• Special mention of my efforts in turning around Bhubaneswar Galileo leader market (grown market share of Galileo/ITQ from 30% to 85%).
• 100% retention of existing customer base
• Airline/ Vendor relationship.
• Handling Top Travel Companies
• Have aggressively promoted ITQ’s IT/ online products to travel agents (ITQ Finances /white label solutions)
• Worked closely with travel trade bodies like TAAI (Travel agents association of India) and TAFI (Travel agents federation of India).
• Independently handled Road shows, G Max biggest Travel Cricket event handling over 500 people for Kolkata, Guwahati.
• Did product presentations for new Product launch for Travel Fraternities of Kolkata and Bhubaneswar Market
• Successfully executed various activation based Loyalty programs & direct marketing initiatives
• Trained entire BBI Market on Galileo’s various products

Supervisory Role

• Have trained sales/technical executive in BBI market
• Have contributed immensely to my region’s success in earning distinction of being ‘Best Region in country in terms of market share and yield.
• Joined ITQ in July 05 as Service centre executive and after sound operational expertise, I was given opportunity to join Sales Department
• Created detailed sales presentations to communicate product features and market
• Face-to-face sales calls with C-level executives and directors in assigned sales territory
• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
• Followed up with existing customers to provide additional support and address concerns

• 2yr was part of family business.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Leveraged sales expertise to promote products and capitalized on upsell opportunities.
• Offered advice and assistance to customers, paying attention to special needs or wants.

• 1Yr Handling Various corporate Received recognition for significant fresh business acquisitions, effective cost control measures and lowest attrition rate 8% for region
• Conceptualized and executed some very successful marketing promotions through Tele Sales
• Tele calls for East market and customer feedback.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers.
• Followed up with customers about resolved issues to maintain high standards of customer service.

• Worked on some large sales acquisition projects with the senior managers
• Handling corporate houses for travel queries/ travel planning
• Ticketing & reservation (International / domestic).
• Maximized revenue by turning simple inquiries into reservations.
• Created daily floor sheets outlining reservations.
• Negotiated group rates with hotels to meet budget and client requirements.
• Responded quickly to telephone, email, online and in-person requests to book or update services.
• Handled billing information over phone.
• Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
• Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
• Provided customers with information about availability and pricing.
• Resolved various issues and discrepancies for customers.

• Established foundation of travel industry career in this assignment
• Acquired CRS related knowledge and conducted sales and marketing activities like direct mailers, email blasts and planned sales calling
• Handling corporate travel queries and travel planning
• Received recognition certificate for being highest Sales/Service contributor amongst team
• Handling documentation (Visa related queries)
• Corporate sales & servicing for companies like ABP, Indian OIL, HCL, Mind Tech etc
• Prepared company presentation for corporate companies
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Developed SWOT analysis and executed targeted sales strategies accordingly using data-driven decision-making.
• Generated 120 clients and secured 50 Lakh in sales
• Achieved sales goals and service targets by cultivating and securing new customer relationships
• Presented products to clients using dynamic presentations and practical use-case scenarios
• Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development
• Negotiated prices, terms of sales and service agreements
• Developed and maintained strong working relationships with professionals within assigned territory
• Maintained high levels of product knowledge and solutions to covert casual shoppers into customers and increase sales by 45%