Strategic GenAI QA Lead / Test Manager / QA Architect with 10.5 years in Quality Engineering, Test Automation, and AI Testing within Insurance and Banking. Expertise in developing scalable automation frameworks and leading QA teams to drive quality transformations. Currently spearheading GenAI initiatives focused on prompt validation, hallucination checks, and AI workflow testing, delivering significant business impact through innovative QA solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Automation Test Lead
Xceedance Ltd.
Gurgaon
04.2021 - Current
Leading enterprise-wide QA transformation initiatives focused on GenAI adoption, intelligent automation, and AI-driven quality engineering.
Designed and implemented AI-powered Test Case Generator using JIRA / ADO requirements, accelerating requirement-to-test lifecycle.
Created automation framework accelerators integrating AI capabilities for faster script generation, self-healing logic, and reduced maintenance effort.
Built GenAI utilities for manual testers and automation engineers, enhancing productivity and execution speed.
Defined quality assurance strategies for GenAI, RAG-based systems, Agentic AI workflows, and LLM-powered enterprise applications.
Validated RAG (Retrieval-Augmented Generation) applications for retrieval relevance, grounding accuracy, context precision, response quality, and hallucination control.
Tested Agentic AI systems involving autonomous decision flows, tool orchestration, multi-step reasoning, memory handling, and task completion reliability.
Worked on MCP (Model Context Protocol) aligned integrations to validate tool connectivity, context exchange, external system interactions, and AI agent interoperability.
Developed AI-based synthetic test data generators to reduce dependency on production-like datasets and improve test readiness.
Established validation models for prompt, consistency, output benchmarking, guardrail, and adverse prompt testing to ensure quality standards.
Led a team of 13 QA engineers, managing multiple programs with on-time delivery and zero escalations.
Architected a robust automation framework using Katalon Studio for Duck Creek applications covering regression, functional, and usability testing.
Reduced test execution time by 40% through automation optimization and framework enhancements.
Successfully converted a 300-hour regression suite into a 36-hour automated execution cycle.
Mentored QA teams on AI in testing, prompt engineering fundamentals, automation best practices, and modern QE practices.
Collaborated with leadership and business stakeholders to define innovation roadmap for QA modernization and AI assurance.
Senior Automation Tester
Infosys LTD.
Chandigarh
05.2019 - 04.2021
Designed a hybrid Selenium framework for a global banking client project, addressing regression testing, bug retesting, usability testing, and diverse software scenarios, ensuring high-quality software delivery.
Developed and maintained automated test suites, continuously improving test coverage and efficiency to support critical banking applications.
Translated technical documentation and functional requirements into test plans and automated test cases, uncovering software defects and ensuring compliance with industry standards.
Performed multi-browser testing using Selenium, ensuring application functionality across platforms and improving user experience.
Executed regression suites for Mainframe Automation using Jagacy jar files, enhancing automation strategy and overall testing efficiency.
Automation Tester
Cognizant Technology Solutions
Kolkata
11.2015 - 04.2019
Developed a data-driven automation framework using Selenium to automate business scenarios, functional cases, regression testing, and usability testing tailored for insurance applications.
Achieved a remarkable 90% automation rate for the project, significantly reducing manual testing efforts and enhancing overall testing efficiency.
Led team of 3 automation testers on project for global P&C insurance client, implementing effective quality assurance and quality control practices.
Collaborated with client and development teams throughout testing process, aligning business requirements with automation strategies.
Created detailed QA reports that offered insights into product quality, contributing to a 60% reduction in testing effort and ensuring release readiness.
Presented regular demos and proof-of-concepts to stakeholders, effectively communicating the value and impact of automated testing initiatives in the insurance domain.