SUNDARESAN R

During the entire tenure of 39 years with The New India Assurance Co. Ltd. developed various under writing skills, claim settlement procedures, management techniques by passing various professional examinations.

Was In-charge of Marketing and Underwriting of the entire Nagpur Regional office consisting of 27 Business office and 70 Micro office.

• Optimized premium procurement due to proactive involvement with agents and corporate clients to maximize profitability across the division operations.
• Implemented innovative marketing campaigns that expanded brand awareness and generated new business leads.
• Enhanced division reputation by consistently meeting with agents and corporate clients. Our office had highest number of corporate clients and premium. Our office was the Second highest premium procuring office of the entire Nagpur regional office and generated highest profitability continuously. Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
• Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
• Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
• Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
• Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.

• Managed daily operations while maintaining a high level of efficiency, productivity, and customer service.
• Streamlined workflow processes to increase operational efficiency without compromising on service quality or delivery speed.
• Ensured regulatory compliance by keeping abreast of industry developments, updating policies as necessary.

• Implemented favorable marketing strategy and working environments enabling the team to focus on strategic growth areas for increased branch success.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
• Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
• Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
• Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
• Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.

• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Maintained friendly and professional customer interactions.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
• Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
• Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
• Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
• Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Coordinated with all levels of office staff for timely completion of office work and assigned task,
• Developed strong working relationships with staff, fostering a positive work environment.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Collaborated with the management team to develop strategic plans for business growth and improvement.

• Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
• Updated reports, managed accounts, and generated reports for company database.
• Enhanced overall office productivity through effective staff management and coordination of daily tasks.
• Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
• Contributed to successful pro active support the office incharge by providing essential administrative support.
• Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
• Created, prepared, and delivered reports to various departments.
• Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
• Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
• Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
• Streamlined office processes by implementing efficient administrative systems and procedures.

• Maintained strict confidentiality of sensitive information while managing complex filing systems for both physical documents.
• Oversaw daily operations within the department, delegating tasks efficiently and maintaining a positive work environment for all team members.
• Provided exceptional support to office incharge in dealing with corporate clients for various policy renewals.
• Acquired product and service knowledge to provide solutions to customers.
• Increased customer satisfaction with timely responses to inquiries, thorough timely issuance of policy and claim settlement.

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Worked proactively with the office incharge in dealing with corporate clients.
• Catering to the various needs of the corporate clients for timely issuance of policy and settlement of claims.
• Demonstrated adaptability by quickly mastering new working procedure for applications for various tasks.
• Worked closely with management to provide effective assistance for specific aspects of business operations.