PHOTOGRAPHY
SUPRIYA YADAV
Operation executive
Pune
Summary
Driven and detail-focused, bringing solid foundation in operational processes and organizational skills. Proficient in coordinating logistics and ensuring smooth workflow, with strong understanding of inventory management and data analysis. Committed to optimizing operations and contributing to team success through efficient resource management.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Operation Executive
Urban Gabru
01.2024 - Current
- Monitored inventory levels and placed new order for company to keep supply well-stocked
- Trained new employees on operational procedures and protocols
- Delegated work to staff, setting priorities and goals
- Maintained accurate records of operational data and documents for audit purposes
- Managed the procurement of materials needed for daily operations
- Completed day to day operation accurately and efficiently
- Handled order dispatch for Amazon and Flipkart, processing high-volume shipments daily
- Trained new employees on operational procedures and protocols
- Managed scheduling and dispatching of deliveries, ensuring timely and accurate shipments
- Coordinated with drivers, vendors, and clients to optimize routes and reduce delays
- Maintained records of dispatch activities, including tracking shipments and updating databases
- Verified shipment accuracy by cross-checking orders with inventory records
- Oversaw daily dispatch operations, assigning loads and optimizing delivery schedules
Analyst intern
eClerx
08.2023 - 01.2024
- Provided real-time customer support via chat, resolving queries efficiently
- Assisted customers with order tracking, product inquiries, and troubleshooting
- Maintained a high response rate and customer satisfaction score
- Assisted customers with order placements, cancellations, refunds, and tracking
- Resolved complaints related to deliveries, returns, and payments via chat
- Guided users through step-by-step solutions for technical problems
- Maintained response efficiency while handling multiple customer chats simultaneously
Accounts executive and Audit Assistance
WNS Global services
10.2021 - 08.2022
- Managed daily accounting operations, including accounts payable and receivable
- Processed invoices, payments, and reconciliations to ensure accurate financial records
- Coordinated with vendors, clients, and internal teams for payment processing
- Maintained general ledger entries and ensured timely financial reporting
- Assisted in budgeting, forecasting, and expense tracking for business operations
- Processed invoices, payroll, and employee reimbursements accurately
- Managed vendor payments, ensuring timely settlements and maintaining records
Education
Bachelor of Commerce - Accounting and finance
Andhra University
01.2015 - 01.2018
12th commerce - undefined
Kendriya Vidyalaya no.1 (Vizag)
01.2014 - 01.2015
Skills
Operations management
- Flipkart Seller Hub
- Amazon Seller Central
- MS Excel
- Inventory Management
- Packaging & Labeling
- Dispatch Planning
- Box label & Label Printing
Interests
VIDEO EDITING
PHOTO EDITING
PLAYING CHESS
Timeline
Operation Executive
Urban Gabru
01.2024 - Current
Analyst intern
eClerx
08.2023 - 01.2024
Accounts executive and Audit Assistance
WNS Global services
10.2021 - 08.2022
Bachelor of Commerce - Accounting and finance
Andhra University
01.2015 - 01.2018
12th commerce - undefined
Kendriya Vidyalaya no.1 (Vizag)
01.2014 - 01.2015
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