Hi, I’m
SURAJ THAKUR
Mumbai
Innovation distinguishes between a leader and a follower.
Steve Jobs
Summary
I am a Certified Scrum Project Manager Professional (PMP) and Product Owner with over 17 years of extensive experience in the technology industry. Throughout my career, I have demonstrated expertise in various areas such as tech innovations, presales, product and project management, full stack core development, and architectural leadership.
My diverse background includes working in domains such as banking, advertisement, media OTT, ads monetization, Cloud, and SAAS applications. I have gained valuable insights and cultivated expertise in these industries, allowing to effectively navigate their unique challenges.
My passion lies in delivering working products from the initial stages of ideation and strategizing to the development of minimum viable products (MVPs) and innovative solutions, culminating in successful product launches. I am driven to ensure that projects are completed with excellence and align with client expectations.
Additionally, I possess exceptional skills in building positive relationships with customers and other stakeholders. I excel at overseeing and delivering complex, high-value technical projects, leveraging my leadership abilities to guide cross-functional teams to success.
Overview
18
years of professional experience
1
Certificate
Work History
HDCF BANKMumbai
Assistant Vice President
01.2022 - Current
Job overview
- As Product Owner for Retail APIs in Digital Banking team, have taken a lead in formulating strategy, overseeing development process, and managing lifecycle of these APIs. My primary focus has been to ensure that these APIs align effectively with specific requirements and demands of retail banking sector.
- I have actively engaged in regular interactions with high net worth partners, fostering close collaboration to gain a deep understanding of their unique requirements and preferences. Through these interactions, I have worked diligently to build and deliver tailored products that not only meet their specific needs but also align with the broader vision of the organization.
- I have actively participated in API re-branding efforts, aiming to enhance visibility and appeal of our APIs in order to attract and retain new partners in diverse markets and programs.
- A notable achievement was leading successful migration of 108 API consuming partners to Gateway within planned timeframe. Importantly, this migration was carried out seamlessly, ensuring zero downtime for transactions totaling around 5 billion dollars, showcasing my commitment to delivering high-quality solutions while maintaining uninterrupted business operations.
- Currently, I am involved in working on ONDC (Open Network for Digital Commerce), India Stack, and Account Aggregation, contributing my expertise to these initiatives that are shaping future of digital banking and financial services in India.
Lumina DatamaticsMumbai
Deputy General Manager
10.2020 - 12.2021
Job overview
- Effectively managed end-to-end digital automation workflows for major partners, including Amazon, Walmart, Macy's, 1stDibs, Rite Aid, Newel, and 1RentPlace.
- Streamlined project management for CMS, eCommerce, and Payments, practices, and workflows to optimize efficiency and productivity in digital automation domain.
- Implemented innovative strategies, such as Chrome extensions, browser-based automation, live reporting, and optimizing data scraping techniques through ML, resulting in an impressive 20% increase in profit margin.
- To further drive continuous improvement in digital automation, I established performance-based goals and fostered collaboration with department heads. By leveraging machine learning models, we analyzed data trends, identified areas for optimization and remediation.
- Developed and maintained strong relationships with customers through effective account management practices, ensuring their satisfaction and fostering long-term partnerships.
The GlitchMumbai
Chief Technology Officer
05.2016 - 08.2020
Job overview
- Brought in structure to merge and transition both IT and technology, instrumental in creating policies and procedures that improved efficiency and effectiveness across the organization.
- Played an active role in infrastructure applications and technology delivery projects successfully in IOT, SAAS products, ERP, ecommerce, CMS, web applications, games, AR, and VR.
- Successfully negotiated ISO 27001 agreements with potential partners, ensuring compliance with data security and privacy requirements and mitigating associated risks.
- Saved Rs. 7.5 million while negotiating over an already agreed contract, demonstrating strong financial acumen and negotiation skills.
- Actively involved from pre-sales to delivering projects with satisfactory results, working with client inquiries with exceptional professionalism and enthusiasm towards multiple priorities.
- Strategically aligned IT to the organization's objectives, handling both Mumbai and Gurgaon IT operations, defining policies and procedures, fixing gaps, understanding, changing, and merging procedures in infrastructure with minimal impact on business and work.
- Facilitated hiring, scaling, mentoring, and motivating teams' growth through training and professional skills enhancement, fostering a culture of continuous learning and development.
- Collaborated with cross-functional intra-company teams and third-party vendors and clients to deliver effective solutions, fostering positive relationships and ensuring successful project outcomes.
- Helped launch Lakme India, Lakme Salons, and various other initiatives with Netflix, Closeup, Abbott, Tata consumers, and more, demonstrating strong project management and execution skills.
SA Technologies IncPune
Project Manager
09.2015 - 05.2016
Job overview
- Helped sales team in presales to bring business in technology, creating successful long-term relationships with major clients.
- Architected AWS to create staging and production servers along Magento, Apache Solr, Git, AWS, and microservices, scaling and mentoring development, designing, and testing teams to achieve their maximum potential.
- Created an in-house cloud-based Software as a Solution (SAAS), multi-store ecommerce solution for grocery retailers/malls in the US market, launching four partners on the platform.
- Awarded Outstanding Performance Debut award for exceptional work and contributions to the team and company.
- Instrumental in shifting technology platforms entirely without disrupting business, ensuring a smooth transition and minimal downtime.
- Elevated individual skills by mentoring and supporting team members, fostering a culture of continuous learning and improvement.
- Identified plans and resources required to meet project goals and objectives, setting realistic timelines and checkpoints to ensure successful delivery.
Leo9 StudioMumbai
Technical Project Manager
04.2014 - 09.2015
Job overview
- Created and hired technology vertical and assembled new team.
- Delivered some exceptional projects in social matching and chatting, hospitality, automobile manufacturing industry.
- Catered to existing clientele through interactions, meetings and walk-throughs and fetched technology projects to start with.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination
- Accomplished client goals by providing quality technical projects.
- Supported and executed simultaneous delivery of various e-commerce and mobile projects
Web & IT, Sony Pictures EntertainmentMumbai
Manager
03.2012 - 02.2014
Job overview
- Spear lead as Project manager in developing first phase of Sony LIV on all platforms (Web, IOS, Android, TV) Video on Demand solution, converting to default App on Sony phones with OS.
- Managed all digital assets of organization.
- Gathering requirements, creating accurate scope from multi-talented teams, departments and channels, generating and working on Ideas and conceptualizing them for projects, campaigns.
- Launching event-based games on multiple platforms IOS, Android, Web.
- Coordination and communication with multiple vendors to completing of projects.
- Managing, negotiating and aligning third party teams, performance optimization, security, SEO, creating server level architecture.
- Aligning, and rectifying issues generated via security scan.
- Did Internal Projects for process automation, Business Intelligence.
Software Development CompanyMumbai
Software Development Team Lead (PHP)
01.2005 - 05.2012
Job overview
- Delivered multiple applications on LAMP stack for various partners, including custom development using Laravel, Symphony, Codeigniter, Drupal, WordPress, Moodle, and microservices.
- Managed and mentored new personnel, providing training and constructive criticism to improve their skills and performance.
- Facilitated communication and coordination between the development team and business stakeholders, ensuring smooth delivery of products.
- Developed and maintained internal properties, including IndianTelevision.com, TellyChakkar.com, Radioandmusic.com, and Animationxpress.com.
- Observed project progress, identified and mitigated risks, and coordinated contingency plans to ensure successful delivery on schedule and within scope.
- Inspired and coached team members, fostering a culture of continuous improvement and learning.
- Collaborated with engineers and partners to evaluate requirements feasibility of software and server interfaces, delivering working applications.
- Designed and implemented reusable and reliable code for use within distributed cloud environments, improving functionality and ease of management.
- Resolved system test and validation problems, providing normal program functioning and delivering support training to help customers learn key features of applications.
Education
Indian Institute of Management–Kozhikode (IIMK)Kozhikode
Executive Post Graduate from Strategic Management
01.2022
SEMCOM - Sardar Patel University
Master's Degree: Masters of E from business
2004
NV Patel College Of Pure And Applied - Vallabh VidyanagarAnand, GJ
Bachelor's Degree from Analytical Chemistry, General Studies
2002
Baroda High School ONGC High School
Schooling
1997
Skills
- Project Management Professional (PMP)
- Product Owner (CSPO)
- Full Stack Developer (LAMP) Technical Expertise
- Architect Cloud technology /AWS
- Micro service Architect
- Server Architect
- Customer Experience
- Product development
- Coaching and mentoring
- Functional Requirements
- Agile Frameworks
- Planning
- Financial Services
- Negotiation Skills
- Business Process
Certification
- CSPO - Certified Scrum Product Owner® (CSPO®) - 2021
- Project Management Professional (PMP) - 2014
- CMC - Information technology - 1998
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Vice President
HDCF BANK
01.2022 - Current
Deputy General Manager
Lumina Datamatics
10.2020 - 12.2021
Chief Technology Officer
The Glitch
05.2016 - 08.2020
Project Manager
SA Technologies Inc
09.2015 - 05.2016
Technical Project Manager
Leo9 Studio
04.2014 - 09.2015
Manager
Web & IT, Sony Pictures Entertainment
03.2012 - 02.2014
Software Development Team Lead (PHP)
Software Development Company
01.2005 - 05.2012
Indian Institute of Management–Kozhikode (IIMK)
Executive Post Graduate from Strategic Management
SEMCOM - Sardar Patel University
Master's Degree: Masters of E from business
NV Patel College Of Pure And Applied - Vallabh Vidyanagar
Bachelor's Degree from Analytical Chemistry, General Studies
Baroda High School ONGC High School
Schooling
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