Suresh Raju Harijan

VISS COMPUTERS PVT LTD

02.2018 - Current

Desktop assembling, Installation, Up-gradation of Desktop & Laptop
Computer assembling and Configuration of PC"s
Troubleshooting of software and Hardware related issue
Operating System Installation ( windows ) and operate comfortably in Windows 7 , 8 , 10 & 11
Providing remote support to other locations employees
Troubleshooting and resolving hardware related issue of Laptop & Desktop
Installation of Printers ( Network and USB Printers )
Knowledge of Microsoft Outlook Configuration
Lan crimping and testing (RJ-45 Connector)
Disassembled computer systems to troubleshoot and resolve hardware issues.
Installed, configured, and troubleshot desktop applications such as Microsoft Office
Document and report on technical issues and resolutions
Monitored system performance and recommended upgrades to improve efficiency and reliability.
Managed inventory control activities related to deployment of PCs and Laptops at client sites.
Provided remote and on-site technical support for client desktop hardware, software and network connectivity issues.
Installed and configured computer hardware, operating systems, applications and networks.
Answered user inquiries to resolve computer software or hardware operation problems.
Monitored system performance and implemented optimizations, leading to an improvement in user satisfaction.
Maintaining Daily Call report
Maintaining Asset Details