Playing Cricket
Swapnil Dhere
Key Account Manager
Mumbai,Maharashtra
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
7
7
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Key Account Manager
Cholamandalam Investment & Finance Company
Mumbai
2024.02 - Current
- Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
- Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
- Built and maintained strong client relationships to drive business growth.
- Increased recoveries by negotiating favorable repayment terms for clients and customers.
- Improved overall collections efficiency by implementing strategic collection plans and processes.
Business Development Manager
Max Life Insurance
Mumbai
2023.01 - 2023.11
- Provide Insurance Distribution Channel to potential clients as per company standard
- Contacting with Potential Clients to establish rapport and arrange meetings
With the help of Sales manager and Agents. - Identify, Interview and select New Sales Manager and Agents from Natural Market and by network.
- Conducted weekly performance review and planning of Sales manager and Agents.
- Training Personal and helping team members for developed their skills.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Team Leader
One97 Communication Ltd. (Paytm)
Mumbai
2022.05 - 2022.12
- Responsible for the MCA Sales in the assigned area.
- Managed an assigned Geographic Sales area to maximize Sales Target and meet corporate objectives (Shahad to Kasara)
- Build and maintain relationship with key client personnel
- New FSE Hiring, Training and handholding
- Successfully Managed 45+ Team including 4 Group Leaders and 41 FSEs
- Insure attrition is under control and Team is motivated and guided to perform better in Market.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Team Leader
Joinmay Mumbai Electronics Pvt Ltd. (Vivo Mobiles)
Mumbai
2017.07 - 2022.04
- Discovered training needs and provided coaching.
- Set clear team goals and delegated tasks and set deadlines.
- Built strong relationships with Retailers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Managed inventories and stock and kept detailed records of inventory use and sales.
- Coordinated weekly meetings for internal and external groups.
- Lead team of 25+ members while providing exceptional customer service.
- Improved business processes to increase productivity and align channel sales department with organization
Client Acquisition Agent
Sharekhan Ltd.
Mumbai
7 2016 - 9 2016
- Overcame objections with expert knowledge of services and persuasive communication skills.
- Established contract parameters and finalized paperwork to cement relationships.
- Acquired minimum of 60 to 70 new clients per week.
- Handled over 20 calls per day with 80% conversion rate.
Education
MBA - Marketing & Finance
ISMR Approved By AICTE
Pune 2016.07 - 2018.10
Bachelor of Science - Information Technology
Model College Science & Commerce
Mumbai 2013.07 - 2015.11
Skills
Team Management
Channel Sales Management
Inventory Management
Strategic planning
Sales expertise
Relationship building and management
Certification
Retail Management
Accomplishments
- Employee of the Year 2020-2021 In the Mumbai zone for Outstanding Performance during the Year.
Software
Listening Music
Exercise
Timeline
Key Account Manager
Cholamandalam Investment & Finance Company
2024.02 - Current
Business Development Manager
Max Life Insurance
2023.01 - 2023.11
Team Leader
One97 Communication Ltd. (Paytm)
2022.05 - 2022.12
Team Leader
Joinmay Mumbai Electronics Pvt Ltd. (Vivo Mobiles)
2017.07 - 2022.04
MBA - Marketing & Finance
ISMR Approved By AICTE
2016.07 - 2018.10
Bachelor of Science - Information Technology
Model College Science & Commerce
2013.07 - 2015.11
Client Acquisition Agent
Sharekhan Ltd.
7 2016 - 9 2016
Retail Management
Transformation Leadership & Objection Handling
MS-Office, DTP, HTML
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