Swapnil Konde
DevOps & Cloud Technical Lead
Navi-Mumbai
Summary
Accomplished DevOps Architect at Nitor Infotech Pvt Ltd – KPMG with 14+ years of experience in DevOps, Site Reliability Engineering (SRE) and Cloud Infrastructure. Certified in Microsoft Azure and AWS, with deep expertise in designing and managing secure, scalable solutions across Azure, AWS, and GCP. Proficient in Infrastructure as Code (IaC) using Terraform, Ansible, and scripting (Python, PowerShell, Bash). Led 21+ production deployments on Kubernetes (AKS) with Helm, high availability, and automated rollback. Built robust CI/CD pipelines using Azure DevOps and GitHub Actions, integrating DevSecOps and compliance checks. Skilled in monitoring and observability using Prometheus, Grafana, Datadog, CloudWatch, and Azure Monitor, achieving 65% deployment efficiency improvement and 40% MTTR reduction. Hands-on with cloud security, IAM, encryption, and cost optimization (30% savings). Managed SQL Server, Azure PostgreSQL, and MySQL, with expertise in automated backups, performance tuning, and zero-downtime migrations. Known for strong leadership, critical thinking, and delivering cloud-native solutions that support enterprise-scale digital transformation. Enhanced SRE practices through automation, runbooks, RCA documentation (e.g., PagerDuty), and seamless collaboration with dev teams. Proven ability to drive end-to-end cloud migration, observability management, and incident response within secure and compliant environments.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
DevOps Architect
Nitor Infotech Pvt Ltd - KPMG
12.2024 - Current
- Designed, deployed, and managed scalable cloud infrastructure across Azure, AWS, and GCP, following best practices.
- Automated infrastructure provisioning using Terraform, Ansible, and scripting languages like Python, PowerShell, and Bash.
- Led production deployments for 21+ enterprise applications on AKS (Helm), with automated rollback, and high availability.
- Built and maintained CI/CD pipelines using Azure DevOps and GitHub Actions, with integrated security scanning.
- Managed Kubernetes clusters with advanced networking, auto-scaling, and secrets management via Azure Key Vault.
- As an SRE role responsible for monitoring and optimizing performance using Prometheus, Grafana, Datadog, CloudWatch, and Azure Monitor.
- Improved deployment efficiency by 65% and reduced MTTR by 40% through centralized monitoring and automation.
- Achieved a 99.95% deployment success rate, and optimized cloud spend by 30% with automated resource management.
- Ensured compliance with cloud security standards, managing IAM, encryption, and regular audits.
- Collaborated with development teams to ensure cloud-native application scalability and resilience.
- Set up, administer, and troubleshoot SQL Server, Azure PostgreSQL Flexible Server, and MySQL databases.
- Provided cloud architecture solutions and designs based on customer and project requirements, including the development of proofs of concept (POCs), to validate proposed approaches.
- Developed custom scripts/tools as needed to automate routine tasks, increasing overall team productivity and efficiency.
- Improved incident management workflows by creating comprehensive documentation on troubleshooting procedures and common issues resolution steps, e.g., PagerDuty.
- Conducted root-cause analyses after major incidents to identify areas for process improvement or technical enhancement opportunities.
- Contributed to the ongoing refinement of internal processes and procedures within the site reliability engineering discipline through regular reviews, updates, and knowledge sharing activities.
- Facilitated seamless migrations to new platforms, ensuring zero data loss and minimal service disruption.
Solution Architect
Jio Tesseract Imagine Pvt Ltd
09.2024 - 12.2024
- Led hybrid mobile app development for Android/iOS using Angular and Python.
- Designed AI/ML inference engines and LLM-based modules for JioGlass and JioFrames.
- Architected MLOps workflows with Azure ML for model versioning, deployment, and lifecycle management.
- Delivered scalable, secure cloud infrastructure for over 5 million users using Terraform and Azure DevOps.
- Built CI/CD pipelines with advanced automation, reducing deployment efforts by 80%.
- Achieved 99.99% global uptime through a multi-region AKS cluster architecture.
- Implemented RBAC, Azure Key Vault, and security controls for enterprise compliance.
- Standardized MLOps pipelines significantly improve model deployment speed and agility.
- Collaborated across teams to integrate AI modules with scalable front-end and back-end systems.
- Collaborated with stakeholders to design and deliver cloud architecture solutions and POCs, aligned with customer and project requirements.
- Provided technical guidance to junior team members, fostering a culture of continuous learning within the department.
Cloud DevOps Lead
Synechron Technologies Pvt Ltd - UBS Bank
09.2020 - 08.2024
- Led CI/CD transformation for 50+ development teams using Azure DevOps and GitLab CI, enabling faster, secure releases.
- Managed critical production releases for banking applications processing in daily transactions, with zero downtime.
- Automated infrastructure provisioning with Terraform and Ansible; integrated HashiCorp Vault for secrets management.
- Migrated over 100 legacy banking apps to containerized environments using Docker and OpenShift, aligned with regulatory standards.
- Optimized multi-cluster AKS and OpenShift deployments, ensuring high availability and regulatory compliance (Basel III, MiFID II).
- Implemented DevSecOps pipelines with embedded security scans, automated compliance checks, and vulnerability management.
- Automate and manage Azure PostgreSQL Flexible Server and MySQL databases.
- Developed enterprise monitoring solutions using Netcool, DataDog, Prometheus, Grafana, and ServiceNow integration.
- Built Power BI dashboards for real-time analytics and system health visualization across critical application lifecycles.
- Ensured 99.9% uptime through resilient deployment strategies, proactive observability, and alerting systems.
- Fostered collaboration between development and operations teams through effective communication strategies during project lifecycles.
- Improved deployment efficiency, automating processes using CI/CD pipelines.
- Reduced system downtime, troubleshooting critical issues and applying timely fixes.
- Demonstrated new product features and functionality to project stakeholders.
- Collaborated closely with IT teams to integrate security-focused software development practices into the organization''s application lifecycle management processes.
- Collaborated with cross-functional teams to develop comprehensive cloud security strategies and policies.
Senior Associate Specialist
Cognizant Technology Solutions - Barclays/ABN-Amro/FCA
11.2018 - 08.2020
- Designed and implemented enterprise-grade CI/CD pipelines using Jenkins, GitLab CI, and Azure DevOps for financial services.
- Automated multi-cloud infrastructure provisioning with Terraform and Ansible, reducing manual effort and error rates.
- Led the orchestration and optimization of OpenShift V3 clusters with auto-scaling and security hardening measures.
- Tuned Azure-hosted MySQL and PostgreSQL databases for high-performance financial systems.
- Managed the full lifecycle of SSL/TLS certificates and enterprise PKI infrastructure to ensure secure communication.
- Integrated automated security scanning into CI/CD pipelines to meet financial regulatory compliance requirements.
- Implemented MuleSoft API Gateway and Service Mesh 3.0 for secure, scalable microservices communication.
- Improved deployment efficiency by 50% and reduced manual configuration time by 70% through automation.
- Enhanced application performance by implementing microservices architecture for a complex software system.
- Utilized container orchestration platforms such as Kubernetes or Docker Swarm to deploy, manage, and scale developed services efficiently across multiple environments.
- Troubleshot and resolved automation-related issues, minimizing disruptions to production schedules.
Software Architect
IninityLab - Reliance Jio
11.2017 - 11.2018
- Automated Cisco network infrastructure configurations and Cisco PAN integrations using Ansible, Python, and network automation tools.
- Designed and maintained scalable CI/CD pipelines using Jenkins and Azure DevOps for telecom infrastructure projects.
- Managed AKS infrastructure and automated deployments using Terraform, enabling high availability and scalability.
- Developed custom Python scripts for network provisioning, validation, and policy enforcement across hybrid environments.
- Led database management and optimization efforts to support telecom application performance and reliability.
- Provided technical leadership and mentorship to cross-functional development teams on automation and DevOps best practices.
- Reduced manual network configuration efforts by 70% through fully automated playbooks and scripts.
- Deployed container-based strategies for telecommunications apps, enhancing scalability and deployment agility.
Senior Product Support Engineer
GlobalLogic India Pvt Ltd - Reliance Jio
01.2016 - 08.2017
- Developed end-to-end CI/CD pipelines for iOS and Android mobile applications using Azure DevOps.
- Managed automated release cycles with integrated testing and deployment workflows, reducing time-to-market.
- Implemented enterprise-wide monitoring solutions using Prometheus, Grafana, and Zabbix, integrated with ServiceNow for proactive incident management.
- Automated patch management and compliance workflows using Ansible and PowerShell across mobile and backend infrastructure.
Product Support Engineer
Datamatics Staffing Services - Reliance Jio
12.2014 - 01.2016
- Managed infrastructure observability with Prometheus, Grafana, Zabbix, and integrated Zabbix & Nagios with OSTicket for automated ticketing.
- Automated configuration, updates, and patching using Ansible and PowerShell, following VA-BA-MA compliance.
- Maintained 99.97% system uptime by monitoring end-to-end health of AKS and Azure resources across 350+ nodes with automated diagnostics.
- Automated patch management and compliance workflows using Ansible and PowerShell across mobile and backend infrastructure.
Remote Desktop Engineer
Lester Infoservices Pvt Ltd
05.2014 - 11.2014
- Provided remote support and troubleshooting for desktop environments.
- Conducted software installations and technical user support.
- Configured and maintained remote desktop infrastructure, streamlining access management and ensuring secure connectivity for end users across multiple locations.
System Administrator
Vakksh Capital Ltd
05.2011 - 05.2014
- Managed servers, network infrastructure, and security systems to ensure reliable operations.
- Implemented backup strategies and disaster recovery protocols to protect critical data.
- Monitored system performance and applied patches and updates for stability and security.
- Provided user support and maintained documentation for IT processes and configurations.
Education
Bachelor of Arts - Sociology
Mumbai University
Mumbai, India 6 2011 - 3 2014
High School Diploma -
Jetking Infotech Pvt. Ltd
Mumbai, India 9 2006 - 3 2010
Skills
Cloud Computing
DevOps Automation
CI/CD & DevOps Tools
Cloud Deployment
Infrastructure as Code & Configuration Management
Azure & AWS App Integration
Virtualization Technologies
Containerization & Orchestration
MLOps Platform Development
Network Security
Serverless Computing
Cloud Storage
Scripting and Automation
Monitoring & Security
Programming & Scripting
Enterprise Cloud Migration Initiative
Mobile App Infrastructure Scaling
Team leadership
Critical thinking and problem solving
Fast Learner
Secret Management & Cloud Security
Certification
Microsoft Certified: Azure DevOps Engineer Expert (AZ-400)
Timeline
DevOps Architect
Nitor Infotech Pvt Ltd - KPMG
12.2024 - Current
Solution Architect
Jio Tesseract Imagine Pvt Ltd
09.2024 - 12.2024
Microsoft Certified: Azure DevOps Engineer Expert (AZ-400)
08-2023
Cloud DevOps Lead
Synechron Technologies Pvt Ltd - UBS Bank
09.2020 - 08.2024
AWS Certified: SysOps Administrator – Associate (SOA-C02)
07-2019
Senior Associate Specialist
Cognizant Technology Solutions - Barclays/ABN-Amro/FCA
11.2018 - 08.2020
Software Architect
IninityLab - Reliance Jio
11.2017 - 11.2018
Senior Product Support Engineer
GlobalLogic India Pvt Ltd - Reliance Jio
01.2016 - 08.2017
Product Support Engineer
Datamatics Staffing Services - Reliance Jio
12.2014 - 01.2016
Remote Desktop Engineer
Lester Infoservices Pvt Ltd
05.2014 - 11.2014
System Administrator
Vakksh Capital Ltd
05.2011 - 05.2014
Bachelor of Arts - Sociology
Mumbai University
6 2011 - 3 2014
High School Diploma -
Jetking Infotech Pvt. Ltd
9 2006 - 3 2010
Similar Profiles
Amol SontakkeAmol Sontakke
Software Engineer at Nitor Infotech Pvt LtdSoftware Engineer at Nitor Infotech Pvt Ltd
Vishal DhureVishal Dhure
Lead Engineer at Nitor Infotech Pvt. Ltd.Lead Engineer at Nitor Infotech Pvt. Ltd.
Prachi LokhandePrachi Lokhande
Sr. Business Associate – Presales at Nitor Infotech Pvt. Ltd, PuneSr. Business Associate – Presales at Nitor Infotech Pvt. Ltd, Pune
Dereck JosDereck Jos
Software Development And Deployment Strategist at IRekommendSoftware Development And Deployment Strategist at IRekommend
Vishnu NairVishnu Nair
Big Data Engineer at Reliance JioBig Data Engineer at Reliance Jio