Dynamic professional with nearly 12 years of experience in BFSI industry, service sector with a strong background in the financial industry, specializing in ,Home Loan Loan Against Property (LAP)products. Proven track record of driving sales growth, managing teams, and delivering exceptional customer service. Skilled in developing innovative sales strategies,managing channel networks, and maintaining MIS. Adaptable and able to thrive in dynamic environments. Key Strengths: Sales Operations Management Leadership and Team Development Client and Company Interaction Channel Network Management Adaptability to New Environment.
· Managing team 5 SM and 24 DST for affordable Home loan and LAP sourcing from Builder, Open market and DSA channel.
·Arrange monthly training for DST and SM with credit team and operation team for increase monthly productivity.
· Arrange monthly training for DSA and Connector with credit team and operation team for increase monthly productivity.
· Enhanced profitability by cross selling insurance and liability products to customer.
.Maintaining monthly IRR, Fee income and Insurance penetration.
· Reduced errors by running daily reports to review accuracy & maintaining TAT for builder and customer.
· Monitor KYC compliance from RO and SM, Train them with new CKYC for login through online portal.
· Designed and implemented a variety of marketing and sales programs to generate new business.
·Acquisition of Affordable Home loan customers in the identified segment and reference generation from the specified catchment area.
·Grow the asset under management base for home loan lending solutions and ensure that the overall revenue, cost, profitability, and portfolio quality targets are met.
·Collaborate with the product team to ensure that the customers are offered the best-in-class solutions funding or multi-funding requirements, and key direct sales team are appropriately incentivized.
·Target and Manpower planning for the region.
Ensure recruitment and training of manpower – Branch Sales Managers/BCM/BOM
·Will be responsible for meeting disbursements targets month on month.
· Handling cross-sale team of 8 RO and 7 Branches.
· Exploring new activities with Branches for Home loan lead generations.
· Motivating team members to Hand-holding with updated product policies for FTR Logins & Disbursement.
· Maintain monthly Branch activation's in terms of Leads, Logins & disbursement.
· Providing training to Branches with New ICE framework for lead generations.
· Building activities with various corporate, promotional events, builders & government institutions with the help of Branches.
· Follow up with credit, legal, technical and operation team for loan sanctioning and its disbursement.
· Loan against Property, SME loans & Cross Sale of insurance.
· Providing a complete product Training to Connector's & DSA
· Strategy for Sourcing new business have done a corporate events and other activities .
· Achievement of product-wise targets allotted.
· Follow up with credit, legal, technical and operation team for loan sanctioning and its disbursement.
· Home Loan , Affordable & Cross Sale Insurance.
· Handling a team of DST's and DSA (Open Market)
· Mentor the DST & resolve the Customer queries.
· Providing a complete product Training to DST, Connector's & DSA.
· Builder Tie Up for new/ Direct business Sourcing
· Strategy for Sourcing new business have done a corporate events and other activities i.e. Corporate and Property Exhibition's & Events.
· Handling complete range of Product-(Home Loan)
· Managing complete process from Lead generation to disbursement.
· Team Handling
· Achievement of product-wise targets of Corporates / branches attached.
· Understanding Loan products / policies and customer needs.
· Building activities with various corporate, promotional events, builders & government institutions for the achievement of targets.
· Follow up with credit, legal, technical and operation team for loan sanctioning and its disbursement.
· Handling complete range of Retail Asset Products-(Home Loan, Auto Loan, Personal Loan, Loan against property, Loan against share, CommerciaVehicle/Equipment, Education Loan, Gold Loan and Business Loan).
· Managing complete process from Lead generation to disbursement.
· Achievement of product-wise Retail Asset targets of branch / branches attached.
· Work with entire branch staff (PB, RM, Branch Manager) for Retail Asset business and reports to two Managers belonging to two different Business verticals.
· Understanding Loan products / policies and customer needs.
· Building activities with various corporate, promotional events, builders & government institutions for the achievement of targets.
· Ensuring the lead generation to lead conversion ratio..
· Follow up with credit, legal, technical and operation team for loan sanctioning and its disbursement.
· Understanding Loan products / policies and customer needs.
· Follow up on new leads and referrals resulting from field activities and generated in branch
· Responsible for achieving monthly disbursement target assigned to me.
· Credit analysis.
· Follow up with credit, legal, technical and operation team for loan sanctioning and its disbursement
· Cross selling of ICICI group company products and Relationship development with customer.
· Awarded by ZBH as a Top Sales Officer in Mortgages In March 2011 for highest disbursement's in ICICI Bank Ltd, Pune.
· Awarded with Certificate of Appreciation in July 2011 on achievement of maximum login files in ICICI Bank Ltd, Pune.
· Qualified for an International trip to China (Shanghai) in Reliance Home finance Ltd. In 2017-18
· Qualified for an International trip to Europe (Prague and Germany) in Reliance Home finance Ltd. In 2017-18.
· Qualified for an International trip to Hong Kong and Macau in IIFL Home Finance Ltd. In 2024-25.