Microsoft Excel
Swetha Surna
Facilities Manager
Hyderabad
Summary
Accomplished Facilities Manager with a proven track record, enhancing operational efficiency and ensuring regulatory compliance. Expert in vendor management and budgeting, I've significantly reduced costs while fostering a culture of continuous improvement and mentorship. Skilled in asset management and team leadership, excel in optimizing facility operations and financial performance.
Overview
19
19
years of professional experience
11
11
years of post-secondary education
Work History
Facilities Manager
R1RCM GLOBAL PVT LTD
Hyderabad
07.2019 - 03.2024
- Led facility management staff and consultants in producing business plan that focused on facility operations.
- Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
- Created and implemented operational policies, processes, and procedures to keep facilities running smoothly.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of tasks.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Coordinated with vendors and contractors to arrange services to be completed on time and above desired quality levels.
- Coordinated space planning efforts to optimize facility usage and accommodate changing business needs.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Tracked and documented operational and financial records to perform analysis of performance and costs.
- Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA requirements.
- Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Supervised staff of 40 people in day-to-day activities
- Interviewed, hired, and trained qualified maintenance employees.
- Provided mentorship and guidance to junior staff members, fostering a positive work environment that promoted professional growth.
- Reduced energy consumption through regular audits and implementation of energy-saving initiatives.
- Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
- Managed parking and transportation systems by monitoring parking areas and transport services to promote easy accessibility for occupants.
Facilities Manager
Gaian Solutions
09.2018 - 07.2019
Facilities Lead
Evoke Technologies
04.2011 - 09.2018
Front Office Executive
Pokarna Apparels Pvt Ltd.
07.2005 - 02.2008
Education
MBA - Operations Management
Osmania University
Hyderabad, India 04.2011 - 05.2013
Diploma of Hospitality Management - Hospitality Management
Brighton Institute of Technology
Melbourne, Australia 04.2001 - 05.2010
Skills
General Employee Services
General Facility Operations
Asset Procurement & Management
Budgeting and Financial Management
Inventory Procurement and Management
Vendor Management
Travel Management
Visa Processing
Client Management
Operational & Security Management
Seat & Space Management
Regulatory Compliance
Software
Microsoft Word
Microsoft Powerpoint
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Telugu
Bilingual or Proficient (C2)
Timeline
Facilities Manager
R1RCM GLOBAL PVT LTD
07.2019 - 03.2024
Facilities Manager
Gaian Solutions
09.2018 - 07.2019
Facilities Lead
Evoke Technologies
04.2011 - 09.2018
MBA - Operations Management
Osmania University
04.2011 - 05.2013
Front Office Executive
Pokarna Apparels Pvt Ltd.
07.2005 - 02.2008
Diploma of Hospitality Management - Hospitality Management
Brighton Institute of Technology
04.2001 - 05.2010
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