
Accounts Receivable and Finance Operations professional with 12+ years of experience in Order to Cash (O2C), Cash Application, and global payment operations across multinational organizations including Amazon and UPS. Experienced in managing high-volume receivable operations, resolving complex payment discrepancies, and improving financial accuracy through strong reconciliation and process controls. Recognized for resolving 180+ unapplied payments and improving receivable visibility. Proven leadership exposure as Process Lead and Subject Matter Expert (SME), mentoring team members, supporting operational decision making, and driving process improvement initiatives within finance operations.
Accounts Receivable Operations
Order to Cash (O2C)
Cash Application & Payment Allocation
Bank & Financial Reconciliation
Unapplied Cash Resolution
Dispute & Escalation Management