EXCEL
Taizeba Shaikh
Retail Sale Associate
Mumbai
Summary
Brand Ambassador and skincare specialist with 6 years of Beauty Retail Experience delivering client consultations, product recommendations, and premium service in busy counter settings. Skilled in Makeup Application, Skincare Consultations & supports fragrance selling through attentive needs discovery, scent matching, and clear guidance that helps customers choose with confidence.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Brand Ambassador
COTY, OSPREE DUTY FREE (MTRPL)
06.2024 - Current
- Working for a Global Beauty and Fragrance Company which focuses on high end luxury fragrances, cosmetics and skincare.
- Includes Prestige Brands like BURBERRY, GUCCI, CALVIN KLIEN, CHLOE, HUGO BOSS, KYLIE COSMETICS, MARC JACOBS, LANCASTER .
- Acts as the face of the brand, providing expert makeup, skincare, and fragrance advice while driving retail sales on the shop floor. Promote brand awareness during key commercial events, promotions, and seasonal peaks
- Build rapport with travelers through active listening and respectful communication in a fast-paced retail setting.
- Drive individual and collective sell-out revenue goals, while pushing for qualitative and additional sales.
Senior Beauty Advisor
ELCA (The Estee Lauder Companies, Shoppers Stop)
01.2022 - 05.2024
- Working as a Senior Beauty Advisor at SSBEAUTY , a premium beauty Retail concept by Shoppers Stop that offers a curated selection of luxury prestige Brands across skincare, makeup, fragrance and grooming.
- Managed a team of Beauty Advisors, tracked their daily sales, stock requirements, monthly sales reports for multiple brands and reported to the store manager.
- Provided in-store skincare and makeup guidance tailored to customer preferences and skin concerns.
- Tracked customer preferences and follow-up details to support repeat visits and personalized service.
Skincare Consultant
Kama Ayurveda
06.2021 - 12.2021
- Provided personalized skincare guidance based on customer concerns, skin type, and product preferences.
- Explained product benefits, usage steps, and routine combinations in a clear and approachable manner.
Customer Support Specialist
Palladio Beauty , HOM
06.2020 - 05.2021
- Handled product questions and order concerns with accurate information and a professional customer tone.
- Coordinated with internal teams to route unresolved issues to the appropriate contact quickly.
- Maintained organized records of online daily sales from different channels and monthly reports .
- Managed online advertising of products on amazon and flipkart, Product Listing on official website and other partner channels like nykaa, purple etc.
Education
MBA - Marketing
MANIPAL UNIVERSITY
01-2027
Bachelor of Science - Computer Science
MUMBAI UNIVERSITY
MUMBAI01-2024
HSC - SCIENCE
MITHIBAI COLLEGE
MUMBAI01-2020
SSC - GENERAL
ST. ELIAS HIGH SCHOOL
Mumbai01-2018
Skills
Flexible and Adaptable
Planning and Coordination
Interpersonal Communication
Dependable and Responsible
Fluent in English, Hindi, Marathi
Intermediate skills in Microsoft Excel
Timeline
Brand Ambassador
COTY, OSPREE DUTY FREE (MTRPL)
06.2024 - Current
Senior Beauty Advisor
ELCA (The Estee Lauder Companies, Shoppers Stop)
01.2022 - 05.2024
Skincare Consultant
Kama Ayurveda
06.2021 - 12.2021
Customer Support Specialist
Palladio Beauty , HOM
06.2020 - 05.2021
MBA - Marketing
MANIPAL UNIVERSITY
Bachelor of Science - Computer Science
MUMBAI UNIVERSITY
HSC - SCIENCE
MITHIBAI COLLEGE
SSC - GENERAL
ST. ELIAS HIGH SCHOOL
Accomplishments
- Supervised team of 6 staff members.
- Documented and resolved multiple customer issues and complaints which led to better numbers and customer satisfaction.
- Used Microsoft Excel to develop inventory tracking spreadsheets, monthly sales records, individual sales tracking etc.
- Achieved appreciation and better numbers by completing individual tasks assigned by manager with accuracy and efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Affiliations
- Coty inc
- ELCA ( ESTEE LAUDER COMPANY)
- KAMA AYURVEDA
Work Preference
Work Type
Full TimeImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsQuote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Software
GOOGLE WORKSPACES, GOOGLE SHEETS
ZOOM, MICROSOFT TEAMS
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Intermediate (B1)
Interests
SINGING
YOGA