Talha Patel
Senior Manager - Sales & Operations
Navi Mumbai
Summary
Dynamic Operations Executive with over 10 years of experience in domestic and international environments, adept at driving operational efficiency and enhancing service levels to foster sustainable growth. Proven expertise in strategic planning and tactical execution, complemented by a strong background in financial management, hiring, and employee development. Recognized for building collaborative partnerships and empowering teams to achieve professional success while effectively promoting stakeholder engagement and consensus-building to facilitate impactful change. Proactive leader skilled in policy development and operational problem-solving, committed to delivering results across diverse sectors.
Overview
10
10
years of professional experience
4
4
Languages
Work History
Senior Manager - Sales & Operations
Taj Capital Investments
Dubai
04.2023 - 11.2025
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Mentored junior staff members for skill development and career progression within the organization.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Business Development Manager
Hedge and Sachs Financial Incs
Dubai
08.2022 - 03.2023
- Business development to identify new investors and clients.
- Analyzing market trends, intermediate negotiation processes ensuring a fair and honest deal.
- Handling Sales activities with a focus on achieving predefined sales targets.
- Develop new business opportunities in various geographies with research, prospecting to get leads to achieve the sales target.
- Presentation to customers on the project. Managing activities pertaining to negotiating / finalization of deals.
- Handling client objections, concerns, and queries effortlessly.
- Being a market specialist to advise and guide clients.
- Cold calling and generating potential leads.
- Contacting potential leads to establish rapport and arrange meetings.
Business Development Manager
Foremen Fiefdom
Dubai
08.2022 - 03.2023
- Business development to identify new investors and clients.
- Analyzing market trends, intermediate negotiation processes ensure a fair and honest deal.
- Handling sales activities with a focus on achieving predefined sales targets.
- Develop new business opportunities in various geographies, with research and prospecting to get leads to achieve the sales target.
- Presentation to customers on the project. Managing activities pertaining to the negotiation and finalization of deals.
- Handling client objections, concerns, and queries effortlessly.
- Being a market specialist, I advise and guide clients.
- Cold calling and generating potential leads.
- Contacting potential leads to establish rapport and arrange meetings.
Senior Operations Executive
Trans MR Consulting
Navi Mumbai
07.2018 - 03.2022
- To research, compile, and analyze information on products and market conditions to identify potential new markets, sales opportunities, and the most effective methods of marketing specified products.
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
- Drove team engagement to achieve aggressive company targets.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Established and maintained productive staff relationships to improve workplace morale, increase productivity, and enhance personal growth.
- Oversaw projects to help goals, tasks, and milestones align with organizational strategy.
- Worked in tandem with peers to better understand the business process and initiate improvements, helping the company achieve its goals.
- Stayed calm, collected, and logical during stressful moments to identify and implement optimal solutions.
- Managed the recruitment team, and educated and mentored new advisors.
- Monitored competitors' pricing activities to make effective decisions that would improve company revenue.
- Increased sales and customer satisfaction through personalized servicing.
- Provided friendly service and assistance to clients, promoting customer loyalty, satisfaction, and sales.
- Analyzed and consolidated data from different sources to generate campaign performance reports.
Client Coordinator, Sales Executive
Unique Chemical Traders
Navi Mumbai
01.2016 - 03.2018
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
- Scheduled and attended meetings with clients and prospective clients as requested.
Education
Bachelor of Applied Science - Information Technology
University of Mumbai
Mumbai04.2021
Bachelor of Applied Science - Electrical Engineering
University of Mumbai
Mumbai04.2019
Diploma - Electronics Engineering
Abdul Razzak Kalsekar Polytechnic
Mumbai04.2015
Secondary School Certificate - Education
St Joseph High School
Navi Mumbai04.2011
Skills
- Proficient in MS Office
- Proficient in Google Suite
- Sales growth strategies
- Strategic planning expertise
- Business development expertise
- Workforce training implementation
- Effective time management
- Strong analytical skills
- Operations management
- Organizational development
- Database development
- Team leadership
Timeline
Senior Manager - Sales & Operations
Taj Capital Investments
04.2023 - 11.2025
Business Development Manager
Hedge and Sachs Financial Incs
08.2022 - 03.2023
Business Development Manager
Foremen Fiefdom
08.2022 - 03.2023
Senior Operations Executive
Trans MR Consulting
07.2018 - 03.2022
Client Coordinator, Sales Executive
Unique Chemical Traders
01.2016 - 03.2018
Secondary School Certificate - Education
St Joseph High School
Bachelor of Applied Science - Information Technology
University of Mumbai
Bachelor of Applied Science - Electrical Engineering
University of Mumbai
Diploma - Electronics Engineering
Abdul Razzak Kalsekar Polytechnic