Tanmaya Thapliyal

• Established trusted relationships with key stakeholders by providing consistent communication and exceptional service throughout the account lifecycle
• Expanded revenue streams with development of strategic partnerships and cross-functional collaborations.
• Consistently delivered measurable success by meeting or exceeding client expectations, solidifying reputation as a reliable account partner.
• Developed comprehensive account plans to align client objectives with actionable strategies for success.
• Grew an account from Zero to over $ 1 Million in annual Revenue for Skillsoft India
• Responsible for closing Largest ever single deal for Skillsoft at USD 750K/Year with a Global Logistics and Transportation Giant.
• Opened doors for Skillsoft to BFSI sector with wins in Largest Public Sector and Private Sector banks.
• First Skillsoft India employee to Close USD 1 Mn+ incremental revenue in a Financial Year
• Closed the largest Coaching deal for Skillsoft India with a value of USD 250K/Year
• 3 times President Club winner for Skillsoft India

• Responsible for managing Govt and named accounts in West, for Oracle Fusion Middleware and Cloud Services
• Responsible for increasing Oracle wallet share in Middleware and Cloud Portfolio in the region
• This portfolio encompasses solutions like Identity Management, Business Intelligence, Analytics Cloud, Infrastructure, Integration and Mobility
• Developed and strengthened partner network of Oracle in Gujarat and closed first PSU deal for Oracle PaaS portfolio.
• Contributed in establishing the partner network to push Middleware solutions in west regiosn
• Worked with internal teams and took Oracle Integration and SOA Cloud solution to one of the larges ITeS companies
• To address CXO level interactions and taking the Oracle PaaS portfolio as an alternative of on-prim infrastructure
• Experienced in managing and responding to large RFIs and RFPs for both PSU and Private organizations.
• Worked with various functions of GoM to identify if oracle Cloud Portfolio can help in increasing the efficiency and reducing costs
• Helped customers to adopt automation and bring them in fold of Oracle’s PaaS and IaaS portfolio
• Successfully added new Logos and industries like Power, Solar, BFSI, Telecom to Oracle Cloud portfolio
• Helped designing a solution for One of the largest Power/Solar companies in India which resulted in savings of INR 3.8 crore/year against an investment of INR 57 Lacs/Year
• Have strong understanding of Cloud Business and solutions
• Closed one of the largest order by Exim Bank to Oracle at USD 160K by upselling Oracle Solutions.
• Always clocked 100% of Annual target quota

• Manage existing customer, one of the largest Private sector bank
• Successfully identified the gaps and initiated corrective steps to reduce losses in existing customer portfolio
• Brought down the overall loss in portfolio by 50%
• Developed new accounts and add new customers to TSI portfolio under Outsourcing Business Model
• Successfully expanded the customer base and brought banks new clients under TSI fold
• Introduced and expanded TSI potential customer base by representing TSI at various forums and introducing TSI to various Public and Private Sector Financial Institutions
• Introduced new solutions under TSI Product portfolio and successfully introduced them to a new client winning a deal for 5 years.

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• Account Manager (In addition to above accounts ICICI, IDBI)
• Responsible for an annual business of USD 6 Mn from the set of accounts in H/W, S/W and services
• Successfully increasing products per account and introduced new and strategically significant products and services to my set of Banks
• Managing relationships at multiple decision making levels and resolving escalated client issues and spearheading new revenue generating initiatives
• Had complete accountability of Sales Cycle from Need Generation and pitching to sales and delivery
• Drive new products and initiatives in the respective accounts
• Developed strategies that improved productivity, eliminated redundant processes and enhanced customer experience
• Driving Revenue generation and collection with banks by acting as an interface with banks and internal teams
• Have been given the mandate to protect and grow NCR business share in High Impact account like Kotak Mahindra, where increasing presence of competition is threatening NCR
• Increased Services Revenue outlook for assigned set of accounts to USD 3.75 Mn
• Won back one of the largest private sector bank from competition by closing deals worth approx
• USD 3 Mn in Jan’14-March’14 period
• Took NCR cash Management solution to a large Private sector Bank and worked with the customer to further design and modify the solution to best fit customer landscape and budgets
• Responded to RFP and won bids worth approx USD 2 Mn with two major Public Sector Banks
• Consistently over achieved the set Revenue targets in in FY’12-13 and FY’13-14
• Was part of NCR Century Point club for 2 consecutive years.

Charged with increasing sales of ATMs and related bouquet of solution and services in major accounts while also expanding existing customer base.

• Focus on selling solution to fit customer’s unique technological and commercial needs.
• Boosted existing Revenue Streams by following consultative selling approach and launching new business initiatives into co-operative Banks
• Responsible for the first sale of a BNA in India
• First one to sell a NCR Smart Connections to any bank in India
• In a short span, closed two of the biggest orders in terms of Number of ATMs sold to any Co-operative Bank in India
• Successfully penetrated major accounts which since long have been competition’s stronghold and closed deals worth 0.25 Mn USD
• Expanded the solution coverage from only ATMs to S/W solutions and Managed Services.
• Effectively leveraged NCR brand image and product differentiation and successfully Increased NCR market share in Co-operative banks to 50% of TAM
• Actively participated in networking events within the industry, expanding professional connections and generating leads.

Oversaw development and management of USD 5 Mn Global carrier Account of T-Systems (International Corporate Customer arm of Deutsche Telecom).

• Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
• Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
• Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
• Managed the smooth functioning and co-ordination between cross-functional departments to ensure the timely services delivery & resolution of customer queries
• Served as the primary customer contact for business, technical and commercial issues
• Was a parallel escalation for various support functions for End to End Account Management.
• Was accountable for interacting with T-Systems Global Sales, Service Delivery, Billing and Service Assurance Teams for managing various aspect of business, from development of new Business to collection of outstanding amount.
• Developed and delivered presentations to key customers to position RGCOM products and services.

• Direct Sales calls with customers to identify requirements; inform them about Shipping time tables and routes as well as freight pricing for containers at various routes
• Handled Foreign Expats and Personal Artifacts business apart from South Delhi and Faridabad
• Consistently achieved monthly targets and expanded prospect base in assigned region
• Interacting with Shipping liners and agents to extract best prices
• Implemented training course for new recruits- Speeding Profitability
• Suggested new ways of marketing that increased earnings
• Expanded sales to include personal artifacts.