Tanmay Jadhav (LIII),MBA (Finance)
Mumbai
Summary
Accomplished Assistant Manager at Bharti AXA Life Insurance, adept in risk and audit management, and Excel proficiency. Spearheaded system enhancements and streamlined refund processing, achieving significant efficiency improvements. Demonstrated leadership in vendor management and operational planning, ensuring seamless end-to-end outsourcing with a focus on strategic goals and stakeholder satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Asst. Manager (Promoted)
Bharti AXA Life Insurance
09.2023 - Current
- Processing Transfers of Funds For NB Cancellation, Surrender, PW, Unclaimed ETC.
- Doing Stop Payments and Reissue for Valid, stale, and unclaimed CHQ.
- Clearing unclaimed payments of customers.
- Processing payment for customer-initiated refunds.
- Managing internal governance for all service request processing.
- Preparing and publishing Refund MIS for Tracking and analysis.
- Publishing Transfer of Funds and Stop Pay MIS for tracking and analysis.
- Quarterly Risk register data for all customer-initiated payments.
- Quarterly BAP (Business Analytics Project) reporting with IRDAI for payout profile.
- AOP (Annual Operation Planning) for the Policy servicing team.
- Redemption of SCWF fund where customer approaches again for payment.
- I have been part of audit for FY 24 and got Green in the report.
- Following up with stakeholders for requirements and getting things done.
- I have initiated DRF which helped to smoothen MIS publishing.
- I have done UAT for the Payment processing system to initiate refunds directly without manual intervention
- I have initiated business requirements for transfer of Funds in a new system migration.
- Prepared BRD for system enhancement.
- Highlighting NB-level issues for policy cancellation refund.
- Interact closely with other stakeholders to facilitate the process.
- Analyse root causes of errors and provide insights for issue resolution.
Sr. Executive
Bharti AXA Life Insurance Malad
09.2021 - 09.2023
- Have processed Financial and Non-Financial activities.
- Processing Transfers of Funds For NB Cancellation, Surrender, PW, Unclaimed ETC.
- Doing Stop Payments and Reissue for Valid, stale, and unclaimed CHQ.
- Preparing and publishing Refund MIS for Tracking and Analysis.
- Publishing Transfer of Funds and Stop Pay MIS for tracking and analysis.
- Maintaining manual Tracker.
- Closing CMS with finance and answering their queries.
- Analysis of root causes of errors and provide insights for issue resolution.
- Following up with stakeholders for requirements and getting things done.
Assistant Manager
Kotak Mahindra Life Insurance
07.2018 - 09.2021
- Managed and followed Daily and Quarterly goals as per the checklist Been a part of the complete outsourcing process from implementation to development
- Done Loan payment processing for PAN India.
- Done GAP identification with respect to loan and got the change implemented.
- Been responsible for processing cases on TAT End to End processing of EIA and Insurance repository
- Supervised and managed the daily activities of Subordinate employees of the team
- Supervised and managed vendors for the daily processing
- The Daily activities comprised Both Major and Minor Alteration and payments (Loan, Assignment, DOB, RPU Step up/down, SA Increase/Decrease, etc.)
Associate
TCS in Care of FUTURZ HR SOLUTIONS
06.2017 - 06.2018
- Worked with TCS on the client field of (, TOWERCHANDIVALI)
- Processing of Two-Wheeler Loan
- Verifying the request form along with the KYC provided and doing the data entry accordingly
- Providing a raw detailing of the case to the credit manager and collecting decisions for the same
- After the case is ok Further disbursal of the loan is done.
Education
MMS Master in Management Studies(MBA) - Finance
VIVA College (Mumbai University)
Mumbai, India08.2023
Master in Commerce (M.Com) - Management
Mumbai University (IDOL)
Mumbai, India12.2020
Bachelor in Management Studies (BMS) - Finance
VIVA College Of Arts Commerce And Science
Mumbai, India07.2016
HSC (12th) -
Uttkarsha Vidyalaya Jr. College
Virar, India06.2013
SSC (10th) -
Lords Child High School
Mumbai, India06.2011
Skills
AOP for POS Team
BAP and other IRDAI reporting
Efficient with TAT
EIA account processing
Vendor management
End-to-end outsourcing
Refund processing
Unclaimed redemption
Risk and Audit handling
Excel and MIS proficient
BRD preparation
Certification
Licentiate from Insurance Institute of India.
Timeline
Asst. Manager (Promoted)
Bharti AXA Life Insurance
09.2023 - Current
Sr. Executive
Bharti AXA Life Insurance Malad
09.2021 - 09.2023
Assistant Manager
Kotak Mahindra Life Insurance
07.2018 - 09.2021
Associate
TCS in Care of FUTURZ HR SOLUTIONS
06.2017 - 06.2018
Licentiate from Insurance Institute of India.
MMS Master in Management Studies(MBA) - Finance
VIVA College (Mumbai University)
Master in Commerce (M.Com) - Management
Mumbai University (IDOL)
Bachelor in Management Studies (BMS) - Finance
VIVA College Of Arts Commerce And Science
HSC (12th) -
Uttkarsha Vidyalaya Jr. College
SSC (10th) -
Lords Child High School
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