Tanuj Anand

i. Develop and implement sales strategies to achieve mortgage sales targets, while leading and motivating a team of mortgage sales representatives to exceed goals and drive business growth.

ii. Monitor local market conditions, competitor offerings, and industry changes, analyze customer and market data to identify sales opportunities, and adjust sales strategies based on market trends and competitor activities.

iii. Collaborate with underwriting, operations, and legal departments to ensure smooth mortgage application processing, work with marketing teams on promotional materials and campaigns, and communicate customer feedback to improve products and services.

iv.Identify and pursue new business opportunities and partnerships in the mortgage market, attend industry events and networking sessions to build relationships, and promote the company's brand and services within the community.

i. Primarily responsible for proactively seeking new clients in need of credit facilities for IDBI Bank, leading to the growth of the branch's loan portfolio.
ii. Counseling customers about various loan products such as home loans, mortgage loans, car loans, education loans, personal loans, and various business loans.
iii. Advising customers on the documents required for the smooth and quick processing of loans. Upon submission of documents, I am responsible for credit assessment followed by field verification until the final disbursement of the loan amount.
iv. Regular follow-up and timely collection and recovery of amounts due in loan accounts of defaulting customers.
v. Advising and processing various trade-based foreign remittance services.
vi. Ensuring the mandatory achievement of RBI guidelines towards meeting priority sector lending requirements.

i. Scheduling appointments with clients, identifying their needs, ensuring full client satisfaction, and building new relationships with clients to generate new business for the bank.
ii. Advising clients on various investment products, such as mutual funds, government bonds, tax-saving bonds, and pension funds, that help them achieve their personal goals, thus generating fee-based advisory income for the bank.
iii. Advising clients on various life and general insurance products, based on their needs, that would benefit them.
iv. Developing and implementing cross-selling and up-selling strategies to acquire more clients.
v. Providing personalized banking services to high-value, strategically important clients, such as co-operative banks and credit societies.

i. Managing customer queries and concerns, resolving customer complaints within the allotted time, and guiding them toward a fruitful resolution.
ii. Ensuring all mandatory compliances are met, such as KYC, AML, and customer meetings, while maintaining audit ratings.
iii. Advising clients on various insurance and investment options, such as term deposits and recurring deposits, that help them generate returns with minimal risk.
iv. Generating avenues for service-based income for the bank and passing on new leads to the business head of the branch.

i. Spreading awareness among rural and tribal villagers about social upliftment through financial empowerment, which can be achieved by utilizing banking services and enrolling in various financial inclusion programs launched by the central government.
ii. Recommending educated customers to adopt digital transaction methods, such as Internet Banking, Mobile Banking, and ATM Channels.
iii. Counseling rural customers on enrolling in various government schemes launched by the central and state governments, such as PMJBY, PMSBY, APY, CSMSSY, etc.
iv. Educating clients about agriculture-based credit facilities and directing them according to their needs.
v. Campaigning at multiple government schools, colleges, and fairs to promote financial well-being through life and health insurance.