Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
TANYA NAIR

TANYA NAIR

Psychologist / Trainer
Ambarnath

Summary

Accomplished Trust & Safety professional with expertise in training & development, content moderation, policy enforcement, and risk assessment. Adept at implementing LMS solutions, quality assurance strategies, and compliance frameworks to maintain online integrity and community safety. Proven ability to lead cross-functional teams, develop engaging training programs, and enhance operational efficiency through data-driven insights. Passionate about fostering safe online environments through process improvement and strategic content evaluation.

Experienced with psychological assessments and therapeutic support in clinical settings. Utilizes strong analytical and empathetic abilities to assist in patient care and research projects. Knowledge of effective communication and teamwork in dynamic environments.

Overview

9
9
years of professional experience
6
6
Certifications
4
4
Languages

Work History

Psychologist

Maharashtra Dyslexia Association
Mumbai
07.2025 - Current
  • Used therapeutic communication techniques to build rapport and guide discussion with students and parents.
  • Conducted thorough psychological assessments using various testing methods to provide accurate diagnoses and inform treatment strategies.
  • Facilitated psychoeducational workshops for patients and families, increasing understanding of mental health issues and available resources.
  • Enhanced patient well-being through the integration of mindfulness-based interventions and relaxation techniques into therapeutic sessions.
  • Increased client satisfaction by maintaining a compassionate, non-judgmental environment during therapy sessions.
  • Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment.
  • Conducted patient observations by monitoring behavior and documented physical health, family history and medications in mental health assessment reports.
  • Supported organizational growth through participation in community outreach events promoting mental health awareness and prevention initiatives.
  • Updated records and prepared reports to outline program actions, results, and recommended improvements.

Psychology Intern

Internship
Mumbai
01.2017 - 05.2025
  • Assisted senior psychologist in launching Employee Assistance Program (EAP) services for Samsung, contributing to the development and implementation of mental health support initiatives for employees.
  • Delivered multiple wellness sessions for corporate gatherings, focusing on stress management, mindfulness, and emotional well-being to enhance workplace productivity and resilience.
  • Conducted weekly sessions for Accenture trainers, covering: Guided relaxation techniques to promote stress relief and focus.
    Psychology fundamentals to help trainers integrate psychological insights into their professional roles.
  • Delivered group therapy sessions on various topics, facilitating interpersonal connections among participants and promoting skill-building opportunities.
  • Expressive arts therapy sessions to foster creativity, emotional expression, and personal growth.
  • Remained energetic and demonstrated passion for helping clients by applying active listening.

Business/Process Trainer

Accenture
11.2023 - 05.2025
  • Designed and delivered interactive training programs, reducing onboarding time by 30%.
  • Developed and implemented policy enforcement strategies, achieving a 95% compliance rate in content evaluation.
  • Analyzed and monitored user-generated content, identifying trends to optimize moderation workflows.
  • Created learning modules to enhance employee engagement and knowledge retention.
  • Led process improvement initiatives, boosting review accuracy by 20%.

Trust & Safety Associate

Accenture
Mumbai
09.2022 - 11.2023
  • Enforced content moderation policies, ensuring compliance with industry standards and reducing harmful content by 60%.
  • Conducted risk assessments, escalating high-risk user activities to compliance and legal teams.
  • Provided support and guidance, addressing policy violations and inquiries effectively.
  • Assisted in policy development, aligning enforcement strategies with evolving platform regulations.
  • Analyzed user behavior patterns, offering data-driven ideas for safer digital spaces.

Education

Master of Arts - Psychology

Chandigarh University
Chandigarh
12-2024

Bachelor of Arts - Psychology

Kalinga University
Raipur
01-2016

Skills

  • Employee training

  • Experience with various learning management systems

  • Data Analysis & Reporting

  • Quality control and enhancement

  • Community Engagement & Crisis Management

  • Cross-Functional Team Collaboration

  • Soft skills training

  • Trust & Safety Operations

  • Content moderation

  • Policy Enforcement & Risk Assessment

  • Individual and group counselling

  • Instructional expertise

Certification

• Leadership Training and Executive Coaching

Timeline

Psychologist

Maharashtra Dyslexia Association
07.2025 - Current

Business/Process Trainer

Accenture
11.2023 - 05.2025

Trust & Safety Associate

Accenture
09.2022 - 11.2023

Psychology Intern

Internship
01.2017 - 05.2025

Master of Arts - Psychology

Chandigarh University

Bachelor of Arts - Psychology

Kalinga University

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TANYA NAIRPsychologist / Trainer