Pega PRPC 7X, 8X
Tinu Joy Ukkan
Certified Pega Business Analyst With 6 Years In Pega And Total 11 Years In Health Care & Banking Domain.
Mumbai
Summary
- Have a sound understanding of BPM concepts and methodologies.
- Good analytical skills with practical approach to problem solving
- Good interpersonal and communication skills.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
Work History
Lead Business Analyst
UST
07.2020 - Current
- Developed detailed functional specifications to guide development teams in creating robust software solutions for clients.
- Increased team productivity through effective communication, collaboration, and resource management strategies.
- Conducted training sessions for end-users on new software features, increasing overall user adoption rates and improving system utilization.
- Ensured successful project outcomes by proactively identifying potential risks and implementing mitigation plans.
Associate Consultant, Pega Developer
Infosys Limited, Client: ExpScr
03.2016 - 04.2019
- Worked on Application development & enhancement requirements
- Analysis of the various new Business Requirements
- Coordinating with onsite in the interpretation of client's requirements into building technical solution.
- Preparing artifacts of projects along with release notes for production deployment
Senior Systems Engineer, Business Analyst
Infosys Limited, Client: CapitalGrp Companies
06.2013 - 02.2016
- Requirement Gathering/ Analysis, Business process documentation of various functionalities.
- Enhancement and bug fixing of various modules.
- Co-ordinating with the onsite team for requirement gathering.
- Documenting the enhanced functionalities.
- Planning delivery builds and assigning work to team.
Education
Bachelor of Engineering - Computer Science
University Of Mumbai
06.2008 - 05.2012
H.S.C -
S M Shetty College
04.2006 - 02.2008
S.S.C. -
Our Lady Of Health High School
01.2005 - 03.2006
Skills
Stakeholder Management
Product Management & Development
User Acceptance Testing
Functional specifications
Data Analysis
Software
Certification
PEGA Certified Business Architect Aug 2024
PEGA Certified Senior System Architect, Jan 2018
PEGA Certified System architect, Sept 2017
Infosys Stream Training: JAVA, Software Engineering & SQL
Languages
English
Hindi
Interests
Low Code Content Management Sysytems (Wordpress)
Software as a service Platforms (Squarespace)
Timeline
Lead Business Analyst
UST
07.2020 - Current
Associate Consultant, Pega Developer
Infosys Limited, Client: ExpScr
03.2016 - 04.2019
Senior Systems Engineer, Business Analyst
Infosys Limited, Client: CapitalGrp Companies
06.2013 - 02.2016
Bachelor of Engineering - Computer Science
University Of Mumbai
06.2008 - 05.2012
H.S.C -
S M Shetty College
04.2006 - 02.2008
S.S.C. -
Our Lady Of Health High School
01.2005 - 03.2006
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