Summary
Overview
Work History
Education
Skills
Software
Certification
Languages
Interests
Timeline
Generic

Tinu Joy Ukkan

Certified Pega Business Analyst With 6 Years In Pega And Total 11 Years In Health Care & Banking Domain.
Mumbai

Summary

  • Have a sound understanding of BPM concepts and methodologies.
  • Good analytical skills with practical approach to problem solving
  • Good interpersonal and communication skills.

Overview

11
11
years of professional experience
7
7
years of post-secondary education
4
4
Certifications

Work History

Lead Business Analyst

UST
07.2020 - Current
  • Developed detailed functional specifications to guide development teams in creating robust software solutions for clients.
  • Increased team productivity through effective communication, collaboration, and resource management strategies.
  • Conducted training sessions for end-users on new software features, increasing overall user adoption rates and improving system utilization.
  • Ensured successful project outcomes by proactively identifying potential risks and implementing mitigation plans.

Associate Consultant, Pega Developer

Infosys Limited, Client: ExpScr
03.2016 - 04.2019
  • Worked on Application development & enhancement requirements
  • Analysis of the various new Business Requirements
  • Coordinating with onsite in the interpretation of client's requirements into building technical solution.
  • Preparing artifacts of projects along with release notes for production deployment

Senior Systems Engineer, Business Analyst

Infosys Limited, Client: CapitalGrp Companies
06.2013 - 02.2016
  • Requirement Gathering/ Analysis, Business process documentation of various functionalities.
  • Enhancement and bug fixing of various modules.
  • Co-ordinating with the onsite team for requirement gathering.
  • Documenting the enhanced functionalities.
  • Planning delivery builds and assigning work to team.

Education

Bachelor of Engineering - Computer Science

University Of Mumbai
06.2008 - 05.2012

H.S.C -

S M Shetty College
04.2006 - 02.2008

S.S.C. -

Our Lady Of Health High School
01.2005 - 03.2006

Skills

Stakeholder Management

Product Management & Development

User Acceptance Testing

Functional specifications

Data Analysis

Software

Pega PRPC 7X, 8X

Certification

PEGA Certified Business Architect Aug 2024

Languages

English
Hindi

Interests

Low Code Content Management Sysytems (Wordpress)

Software as a service Platforms (Squarespace)

Timeline

Lead Business Analyst

UST
07.2020 - Current

Associate Consultant, Pega Developer

Infosys Limited, Client: ExpScr
03.2016 - 04.2019

Senior Systems Engineer, Business Analyst

Infosys Limited, Client: CapitalGrp Companies
06.2013 - 02.2016

Bachelor of Engineering - Computer Science

University Of Mumbai
06.2008 - 05.2012

H.S.C -

S M Shetty College
04.2006 - 02.2008

S.S.C. -

Our Lady Of Health High School
01.2005 - 03.2006

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Tinu Joy UkkanCertified Pega Business Analyst With 6 Years In Pega And Total 11 Years In Health Care & Banking Domain.