Titus Thomas
Mumbai,MH
Summary
Experienced professional in Amazon Grocery and Sub-Same Day business with a strong background in leading the Last Mile Program. Currently working as Operations Lead in Supply Chain through implementation of various technical and operational metrics to facilitate better customer experience. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
6
6
years of professional experience
Work History
Operations Team Lead
Amazon
04.2021 - Current
- Enhanced and developed operational performance by developing and optimizing standard practices. Managed 2 sites which remained within Top-5 in operational ranking through effective improvement plans in alignment with goals and specifications
- Encouraged and promoted ideas aligned to business needs and benefits. Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making. Managed a growth of 30% growth cumulative business growth.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy. Motivated and trained employees to maximize team productivity.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services. Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Conducted root cause analysis in deficient areas to identify and resolve issues. Also, assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
Production Planning and Control Engineer
Ambat Iconcranes Pvt. Ltd.
10.2018 - 03.2021
- Developed production schedules according to deadlines for existing orders and sales forecasting.
- Worked with engineering, production, and testing departments to implement corrective actions for missed milestones.
- Reviewed inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence.
- Customized SAP production planning and detailed scheduling tools to support factory production initiatives.
- Developed and implemented process improvements to reduce costs and increase efficiency in industrial production.
Education
Bachelor of Engineering - Mechanical Engineering
University of Mumbai
Mumbai, India08.2018
Skills
- Stakeholder Management
- Cost Reduction
- Operational Excellence
- Documentation
- Logistics Management
- Forecasting
- Project Management
- Performance monitoring
- Operations Management
- Advanced Excel & SQL
Languages
English
Hindi
Marathi
Timeline
Operations Team Lead
Amazon
04.2021 - Current
Production Planning and Control Engineer
Ambat Iconcranes Pvt. Ltd.
10.2018 - 03.2021
Bachelor of Engineering - Mechanical Engineering
University of Mumbai
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