Summary
Overview
Work History
Education
Skills
Certification
Interests
Disclaimer
Timeline
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Tushar Bansode

Customer Fulfillment Coworker
Navi Mumbai

Summary

An organized, results-oriented Customer Service Professional with an excellent communication skill. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement and service quality.

Overview

12
12
years of professional experience
10
10
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Customer Fulfillment Coworker

IKEA India Pvt Ltd
Navi Mumbai
06.2021 - Current
  • Started my career in IKEA as a part time Sales Coworker.
  • I was a part of sales team for starting two year in IKEA.
  • Later wanted exposure of supply chain so joined logistic team as Good Flow Coworker.
  • As market was evolving the position also got evolve from Good Flow Coworker to Customer Fulfillment Coworker.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Learned SLM, Merchandising, Designing, Graphic Ordering, SISAN, Packing, Picking, Inventory management, Warehouse, Gatekeeper etc.

Customer Executive & Cashier/ Logistic Controller

Godrej Nature's Basket Ltd
Pune
09.2017 - 10.2018
  • Manage the complete Juice & Beverage section.
  • Ordering, Maintaining FIFO & LILO, Scanning & making entries, expiry checking and maintain stock report.
  • Billing and answering the query at front desk.
  • Act as supervisor in the absence of manager.
  • Handling the online as well as offline customers.
  • Roasters for rider, arranging, routing, re-routing, and delivering product in scheduled time.
  • Booking keeping and accounting of daily collection.

Customer Service Associate

Reliance Jio
Navi Mumbai
02.2016 - 08.2017
  • The main role was to take the feedback of services from the Reliance employee.
  • To enhance Jio & its services, Raise Service Request, Feedback regarding Jio network, Jio App, handling social media complains.
  • Handling retailers query and providing the solution. Basic troubleshooting.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.

Customer Service Executive

First Source Pvt Ltd
Navi Mumbai
01.2013 - 01.2014
  • To give information about customer's obtained plan
  • To make any changes on customer's request.
  • CRM & Oracle handling.
  • Activating and deactivating services and Raise service request.

Education

MBA -

Dr. D.Y. Patil Vidyapeeth
Pune, India
07.2024 - Current

B.E - Mechanical

Institute of Knowledge College of Engineering
Pune, India
06.2012 - 02.2019

H.S.C - Science

Karamveer Bhauroa Patil College
Navi Mumbai, India
03.2010 - 04.2011

S.S.C -

PVG's Vidya Bhawan English Medium High School
Mumbai, India
02.2008 - 03.2009

Skills

Communication

Teamwork

Quick Learner

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Certification

Certified designer in AutoCAD, Indus CAD, 2015

Interests

Bike Riding
Reading News Paper
Surfing on Social Media

Disclaimer

I, the undersigned, certify that to the best of knowledge & belief, these data correctly describe my qualifications & about me.



Mr. Tushar S. Bansode

Timeline

MBA -

Dr. D.Y. Patil Vidyapeeth
07.2024 - Current

Customer Fulfillment Coworker

IKEA India Pvt Ltd
06.2021 - Current

Customer Executive & Cashier/ Logistic Controller

Godrej Nature's Basket Ltd
09.2017 - 10.2018

Customer Service Associate

Reliance Jio
02.2016 - 08.2017

Customer Service Executive

First Source Pvt Ltd
01.2013 - 01.2014

B.E - Mechanical

Institute of Knowledge College of Engineering
06.2012 - 02.2019

H.S.C - Science

Karamveer Bhauroa Patil College
03.2010 - 04.2011

S.S.C -

PVG's Vidya Bhawan English Medium High School
02.2008 - 03.2009

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Tushar BansodeCustomer Fulfillment Coworker