TUSHAR SINGH SAINI

IDFC FIRST Bank Ltd.

06.2015 - Current

Leading a team of product managers to drive all agendas related to product, with driving business goals of the business unit at the core
Creating programs in collaboration with the policy, legal, technology, compliance and the operations team with the best interest of the business at the helm of such program creation
Managing profitability by driving P&L growth of the product through constant intervention
Constantly improvising on salesforce einstein analytics dashboards to drive hygiene amongst sales leaders and drive growth systemically
Driving corporate and retail channel relationships across the country as a central SPOC
Driving intra-bank channels such as Branch/Call centre to scale business growth and keep consistent engagement
Creating programs in collaboration with the policy, legal, technology, compliance and the operations team with the best interest of the business at the helm of such program creation
Creating monthly business review and risk review decks and dashboards covering key matrices of the vertical like delinquency, business growth and performance, financial performance, foreclosures and portfolio quality
Designing scorecards as a front-end eligibility assessment feature to accept and reject proposals faster and in an efficient and profitable way for the vertical and the bank
Driving key customer service projects on automation of business processes with customer first at the centre of all such processes