Uma Shankar

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

• Father's Name: Kumaresan
• Mother's Name: Jayalakshmi
• Gender: Male
• Nationality: Indian

PROJECT – 1:

Global distribution   and interface & Regional Distribution Center

Responsibilities:

● Analysis of the Current Functioning of the System.

● Refine High Level Requirements into detailed Requirements that satisfy Business needs.

● Develop Test specifications for verifying fulfillment of Requirements and Design.

● Perform unit testing according to the documented test cases and record the test results.

● Incident Management and change management for application support

● Resolving production issues for the client applications

● Managing support incidents/customer requests

● Design, Delivery, Review and Implementation of bug fixes for production incidents

● Involving in client meeting for new requirements related to production changes or enhancements to existing system

● Design & delivery of new enhancements for existing applications/systems.

● Crisis management to minimize the adverse impact of service interruptions and other incident on Client Business operations.

● End to End responsible for the service and takes full operational responsibility for the applications on an outcome – based model.

● Attend client meetings and provide status updates on defined metrics to all stake holders

● Preparation of various status reports for clients on weekly/monthly/quarterly & yearly basis.

● Nominated as critical BCP resource and performed BCP activities.

● Involved in install activities of more than 400 components in both US and international markets.

● Handling team with 12 members.

PROJECT – 2:

Transportation Host Application

Responsibilities:

● Was in charge of Knowledge Transition of the project from UST Global to Cognizant and documented of the same.

● Involved in Design activity both in Low level and high level design.

● Improving applications stability through problem management.

● Own the End to End coordination with users/clients on Corrective Change Requests related to Transportation Host.

● Responsible for driving key operational services such as Problem Management and Change Management for improving the application stability and functionality.

● Handled a team with 5 members.

PROJECT – 3:

Supply Chain Implementation Lifecycle Solutions

Responsibilities:

● Role: Team Lead

• Leadership & Team Management: Successfully led a cross-functional team in the development and enhancement of warehouse management systems, ensuring optimal performance and efficiency. Managed and coordinated the team's activities, fostering a collaborative environment that promoted continuous improvement and high productivity.
• Strategic Initiative & User Experience Enhancement: Spearheaded multiple initiatives aimed at improving the user experience for warehouse operations. This involved analyzing user pain points, proposing innovative solutions, and implementing enhancements that significantly improved system usability and efficiency.
• Sprint Planning & Execution: Orchestrated sprint planning sessions, ensuring that all tasks were aligned with the project goals and timelines. Regularly reviewed and adjusted sprint priorities to meet the evolving needs of the project, while maintaining a focus on timely and quality deliverables.
• Project Planning & Time Management: Developed detailed project plans, assigning tasks to team members and setting realistic deadlines. Monitored progress to ensure that all deliverables were completed within the agreed timeframe, while maintaining the highest standards of quality.
• Performance Optimization: Consistently drove the team to achieve high performance standards. Implemented performance metrics and conducted regular reviews to ensure that the team met or exceeded project goals. Facilitated continuous improvement through feedback and process refinement.
• Key Deliverables & Technical Initiatives: Led critical technical initiatives, including:

SFTP Migrations: Successfully managed the migration of SFTP services, ensuring seamless transitions with minimal disruption to operations.
Legacy to Modern Tech Stack Migration: Directed the modernization of warehouse management systems by migrating from outdated legacy systems to a modern technology stack, resulting in improved system performance, scalability, and security.
Warehouse Management System Enhancements: Implemented enhancements to warehouse management systems that increased operational efficiency and improved user satisfaction.