Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Unmesh Kamble

Team Leader
Mumbai

Summary

Over 15 years of US sales and credit card collections experience, driving revenue growth through strategic sales planning, customer relationship management, and high-performing team leadership. Passionate about delivering exceptional value and fostering long-term partnerships through consultative selling and personalized solutions. Dedicated fitness professional with a relentless passion for health, wellness, and personal development.

Overview

2025
2025
years of professional experience

Work History

Customer Service Representative

Respondez
  • 2+ years as a customer service representative for Dish Network products.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Conducted training sessions for new hires, ensuring consistent level of service across team.

Team Leader

Byju's
10.2020 - 02.2025
  • Driving sales and revenue growth as a Team Leader from past 4 years.
  • My ability to train my team member's and keeping them always motivated to achieve target is my primary goal.
  • Consistently recognized with multiple awards for exceeding sales targets and delivering top-tier performance.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.

Customer Service Representative

Raidius Global Solutions
08.2011 - 10.2020
  • American Express Credit Card Collections Specialist | Debt Recovery Strategist
  • Seasoned credit card collections professional with extensive experience in managing debt recovery processes for leading financial institutions in the United States.
  • Proven track record of optimizing collections strategies to maximize recovery rates while maintaining a customer-centric approach and adhering to regulatory requirements.
  • Skilled negotiator with a strong understanding of consumer rights and fair debt collection practices, ensuring ethical and compliant interactions with debtors.
  • Proficient in utilizing collection software and CRM systems to streamline workflows, track performance metrics, and enhance operational efficiency.

Sales Manager

Rtec Systems
08.2007 - 07.2008
  • Known for exceeding sales targets and by leveraging a combination of tenacity, resilience, and persuasive communication skills to overcome objections and secure commitments.
  • Accomplished sales professional with a strong focus on Dish Network products and services, delivering tailored satellite TV solutions to meet customers' needs.
  • Key Achievements
  • 1 Exceeded Sales Targets: Consistently surpassed sales goals and drove revenue growth.
  • 2 Built High-Performance Teams: Fostered a culture of continuous learning and improvement.
  • 3 Delivered Exceptional Service: Cultivated long-term customer relationships and loyalty.

Education

Bachelor of Commerce -

Himalayan University
Mumbai, Maharashtra

Skills

Sales & Communication Skills

Negotiation & Interpersonal Skills

Personal & Work Ethic Skills

Sports & Leadership Influence

Accomplishments

  • Exceeded Sales Targets: Consistently surpassed sales goals and drove revenue growth.
  • Built High-Performance Teams: Fostered a culture of continuous learning and improvement.
  • Delivered Exceptional Service: Cultivated long-term customer relationships and loyalty.

Timeline

Team Leader

Byju's
10.2020 - 02.2025

Customer Service Representative

Raidius Global Solutions
08.2011 - 10.2020

Sales Manager

Rtec Systems
08.2007 - 07.2008

Customer Service Representative

Respondez

Bachelor of Commerce -

Himalayan University

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Unmesh KambleTeam Leader